Like many I was concerned about the high cost of Cummins service but after a recent experience with my RV, those concerns were unwarranted. For me, quality, reliability and efficiency are what I look for in RV service, which as many are now aware, you seldom find those qualities in a dealership.
My RV was dead in the driveway and towing was not an option. The service manager, Anthony, was prompt with the quote, fantastic on communicating when the parts and techs would be arriving.
Gus arrived on time and diagnosed the problem with the computer, put in a test ECM, the engine ran fine, and then he diagnosed another issue with a small... read full review
July 2024
I was extremely impressed with the mobile service provided by Cummins of Jacksonville. My motorhome was dead in the driveway and towing was not an option. The team diagnosed a issue with my ECM, put in a test ECM to verify the problem and came back to replace the part and complete the repair, all in the same week. They were on time, with excellent communication, and I am confident that the repair was completed to the highest standards. I highly recommend Cummins of Jacksonville for any diesel repairs and service!
September 2023
Awesome technical support with an electrical overheating issue. Low voltage will prevent your electric engine fans from running and cause an overheating issue even at idle within five minutes. 13.7v is what you should be seeing for this not to happen.
Like many I was concerned about the high cost of Cummins service but after a recent experience with my RV, those concerns were unwarranted. For me, quality, reliability and efficiency are what I look for in RV service, which as many are now aware, you seldom find those qualities in a dealership.
My RV was dead in the driveway and towing was not an option. The service manager, Anthony, was prompt with the quote, fantastic on communicating when the parts and techs would be arriving.
Gus arrived on time and diagnosed the problem with the computer, put in a test ECM, the engine ran fine, and then he diagnosed another issue with a small... read full review
I was extremely impressed with the mobile service provided by Cummins of Jacksonville. My motorhome was dead in the driveway and towing was not an option. The team diagnosed a issue with my ECM, put in a test ECM to verify the problem and came back to replace the part and complete the repair, all in the same week. They were on time, with excellent communication, and I am confident that the repair was completed to the highest standards. I highly recommend Cummins of Jacksonville for any diesel repairs and service!
Awesome technical support with an electrical overheating issue. Low voltage will prevent your electric engine fans from running and cause an overheating issue even at idle within five minutes. 13.7v is what you should be seeing for this not to happen.