Reviews for Dampier Septic Tank, Inc.
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Monday: 7:30AM - 4:30PM
Tuesday: 7:30AM - 4:30PM
Wednesday: 7:30AM - 4:30PM
Thursday: 7:30AM - 4:30PM
Friday: 7:30AM - 4:30PM
Saturday: ClosedSunday: Closed
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7030 NW 23rd Way, Gainesville
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My property was in a need for add on septic tank/Drain Flow system for a add on edition to my residence. We call "Dampier septic" for there service and Mr. Dampier and HisGrandson (Buddy) came to our residence to do a qoute/inspection of our drain flow and septic tank. Mrs. Brenda replied within a day or two had a quote of there service that they could provide. We expect the quote of the add on septic tank/Drain Flow, the next week (Buddy & Marc) was at the site on time and prepared. Everything was going well until we run into a road block..* limestone *... It was a Big Blow to our one day job. But (Buddy, Marc & Mrs. Brenda) went way over and beyond to help us to correct...read full review
On Thursday 6/22/23 the alarm on our septic system went off and we notified “the” company we had been using that we need repairs. Long story short the number we called was not local so we had no idea when someone might call us back.So we looked up and called local company Dampier Septic and left a message that night at 730am the next day which was a Friday Brenda called and said that as soon as the staff arrived she would dispatch them to us! Yay!!Buddy and Mark arrived shortly before 830am, assessed the situation and determined what repairs were needed. We also needed assistance of an electrician and thanks to Vintage Electric and Dampier Septic working so well together...read full review
I am blown away by Brenda Dampier’s customer service. I have never experienced such kindness, support, and guidance from any company before. My drain field “needed” to be replaced after 3 years and I contacted a few companies and Dampier was the only company that went above and beyond to help. Brenda made time to guide me through diagnosing the issue, getting the permit, then deciding the best course of action. After months of diagnosing and leak repairs, it seems the issue MAY be fixed without replacing the drain field. Brenda held on to my permit and kept my info handy in case the situation turned. The honesty & integrity of this company is very rare. Brenda saved...read full review