Physicians' Primary Care of SWFL - Radiology - PERMANENTLY CLOSED

I had the pleasure of speaking with Maria in the call center. She has been so helpful and friendly every time I call her. They are so lucky to have her. Great customer service, friendly, and proficient.

Terrible service starting with the inability to get though on the phone. Went for some specific test work, and once labs came back, found tests were NOT performed. Doctor asked for payment for an additional visit for retest. Terrible service, questionable care, awful phone communications.

The wait time is unacceptable. It is always about an hour wait regardless of what time of day your appointment is. And once you get in they rush you through and don't have time for questions. Time to find a new dr. because service is that bad.