Reviews for Straghn & Son Tri-City Funeral Home
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.4/5
Straghn & Son Tri-City Funeral Home
26 SW 5th Ave, Delray Beach
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HORRIBLE experience. The most disturbing part is a close family friend is related to the owners & my mother whom is the deceased personally knew the family. NEVER return calls, gave sooo much false or misinformation NO ONE ever communicates so no one knows what’s really going on. I would NEVER use them nor recommend them, just horrible
My mom passed in 2021 and since her passing the customer service with this funeral home has been horrible. Since the original owner passed away his workers/employees/family workers have been Unacceptable!! The main people who provided Horrible customer service is Mr. Cartwright, and Teresa Frazier,F046732. Who Never returned Any of my phone calls, emails, and fax outreaches!! Since the Original Owner passed the service is not even worth 1 star, because of these two people running it now!!
Worst experience ever during such a difficult time. They REFUSED to honor the wishes of the deceased after she had gone through efforts prior to her death to ensure dignity of her burial. VERY unprofessional and disrespectful. Only reason there is 1 star, because this service doesn't allow for a negative rating. It would clearly be a -5!!!