By contract Blue and Gold should be maintaining the pool 6 times during the month of May. It's May 15 and they've been here once. Water is dirty and cloudy. Not fit to swim in. This happens regularly. Time for a new company.
August 2021
I bought a home and basically inherited this company. I figured I would keep them, the prices was fair, the local owner was helpful and responsive. My issue came up, when I was realizing I was only getting a pool cleaning once or twice a month. In the beginning we were not living in the house, so fine, I get it. I called the owner and he said no problem, Ill get your tech there. Tech came that day. A month later same issue. Another month later same issue. Now this time when I am on the phone with the owner, he proceeds to tell me the pool is dirty because of my fault. (because I removed the gutters). (PS. they leave a note when they do come to the house, so not only is... read full review
By contract Blue and Gold should be maintaining the pool 6 times during the month of May. It's May 15 and they've been here once. Water is dirty and cloudy. Not fit to swim in. This happens regularly. Time for a new company.
I bought a home and basically inherited this company. I figured I would keep them, the prices was fair, the local owner was helpful and responsive. My issue came up, when I was realizing I was only getting a pool cleaning once or twice a month. In the beginning we were not living in the house, so fine, I get it. I called the owner and he said no problem, Ill get your tech there. Tech came that day. A month later same issue. Another month later same issue. Now this time when I am on the phone with the owner, he proceeds to tell me the pool is dirty because of my fault. (because I removed the gutters). (PS. they leave a note when they do come to the house, so not only is... read full review