I had excellent service from Dittmer Air & Heat (my regular A/C service provider was unavailable). The technician (Stephen S) was very professional and knowledgeable. During the A/C service, the technician performed an maintenance service that I had never seen performed by any other local A/C service companies; he spray out my external A/C unit with water. Note: I always walk around with any contractor performing services at my house. To my surprise, a large amount of sand/dirt wash out of the coils, making my A/C more efficient. I dropped my old A/C service provider and changed to Dittmer Air & Heat after this great service!!
May 2024
Stop your search for an awesome AC company to work with here. Look no further, these guys are it. Great communication and scheduling, excellent prices with information broken down by parts and labor, amazing technicians (Steve is awesome) that know what they are doing and go out of their way to explain and show you the problems you are having. Never once felt like they weren’t speaking the truth to me or dealing in any kind of nefarious way—only good vibes. I literally got twice as many parts replaced as the competing bid via a company rhyming with “Crap Hive” AND got a service plan on both my units for 300 bucks less than the other place! As I said, stop searching—I... read full review
May 2024
Dan services my AC routinely. He is amazing! Always on time, always polite and accommodating. He is extremely knowledgeable and is always taking the time to explain to me my unit, maintenance and how to care for it to avoid problems in the future! When something needs to be replaced, he always explains exactly what it is, what it does and why it's needed. I never have to worry when he is doing the work.
Dittmer customer service and scheduling is so easy and accommodating as well! I am very happy with their services and appreciate them very much!
I had excellent service from Dittmer Air & Heat (my regular A/C service provider was unavailable). The technician (Stephen S) was very professional and knowledgeable. During the A/C service, the technician performed an maintenance service that I had never seen performed by any other local A/C service companies; he spray out my external A/C unit with water. Note: I always walk around with any contractor performing services at my house. To my surprise, a large amount of sand/dirt wash out of the coils, making my A/C more efficient. I dropped my old A/C service provider and changed to Dittmer Air & Heat after this great service!!
Stop your search for an awesome AC company to work with here. Look no further, these guys are it. Great communication and scheduling, excellent prices with information broken down by parts and labor, amazing technicians (Steve is awesome) that know what they are doing and go out of their way to explain and show you the problems you are having. Never once felt like they weren’t speaking the truth to me or dealing in any kind of nefarious way—only good vibes. I literally got twice as many parts replaced as the competing bid via a company rhyming with “Crap Hive” AND got a service plan on both my units for 300 bucks less than the other place! As I said, stop searching—I... read full review
Dan services my AC routinely. He is amazing! Always on time, always polite and accommodating. He is extremely knowledgeable and is always taking the time to explain to me my unit, maintenance and how to care for it to avoid problems in the future! When something needs to be replaced, he always explains exactly what it is, what it does and why it's needed. I never have to worry when he is doing the work.
Dittmer customer service and scheduling is so easy and accommodating as well! I am very happy with their services and appreciate them very much!