About SERVPRO of Maitland/Casselberry
SERVPRO of Maitland/Casselberry is recognized for its exceptional cleaning and restoration services, specializing in water, fire, and mold damage recovery. Customers report a high level of satisfaction with the thoroughness and professionalism of the team. Scott, one of the technicians, is noted for his punctuality, attention to detail, and ability to provide clear guidance without pushing unnecessary services. This has provided peace of mind to clients who have experienced water intrusion or mold issues. Another technician, Marty, has also received praise for his prompt response and calming demeanor during stressful situations. He quickly assessed water damage in a client's utility room and offered practical solutions for mitigation and prevention. His respectful approach to both the client's belongings and pets made a positive impact. Additionally, other contractors complimented the quality of Marty's work, noting that it made their subsequent repairs easier. Overall, SERVPRO of Maitland/Casselberry is seen as a reliable choice for homeowners facing property damage. With a commitment to helping clients navigate disasters efficiently and effectively, they strive to minimize stress during challenging times. Their motto, "Like it never even happened," reflects their dedication to restoration and customer satisfaction.
The Fire crew (Jannie, Jessica, Usty, Carolina, Kiki), the mitigation crew, and repair and restoration crew all did a fabulous job getting our life back together after a major sewage flooding!! We are thankful for them all.
I flooded my house leaving a sink running. I called one company out and was thrown off by them telling me we needed to tear the place apart. When Zach came he was reassuring and so professional that I hired his team on the spot. Zach has been a dream to work with- hes kind, responsible and on top of it all. Jimmy and Alex also came to help with demo and everyone has been just easy to work with. They did demo today and we heard right away from their repair team. Its incredible how flooding my house has been such a calming experience because of the guys at serv pro. Felipe was the project manager and while we never got to meet him he did communicate well and obviously...read full review
I recently had to file my first homeowners insurance claim due to water damage occurring from my AC unit. Felipe and his team were absolutely outstanding. With this being my first time going through this process, I had a lot of questions which they answered all of thoroughly. Felipe and Servpro will be who I utilize for any mitigation needs in the future.