Reviews for Hand and Stone Massage and Facial Spa

Apr 2024

Went for 1 hr massage as a gift . Massage started late and the guy tries to convince me to get massages often. He scrubbed and massaged my scalp for 10 minutes. Multiple times I had to say to ease up Bcz he was really hurting me and he said well if I do it to light you won’t get the benefit . Finally he eased up a bit and ended scrubbing my scalp again and ended the massage 10 min early . Horrible waste of my son’s money and would never recommend this place .I want to say thank you so very much to Lil the manager who spoke with me and made me feel heard and rectified the situation. Changing my stars because the customer service is a 5.
Mar 2024

Staff was friendly and helpful. Rosalyn gave a fine massage. There was miscommunication though and I didn’t receive my upgrade. Also wish the lotion/oil smelled like some of your products in the lobby.
Mar 2024

I had an incredible first visit here, all thanks to Berta. She exuded professionalism, kindness, and exceptional skill. Despite having had numerous massages previously, this was undoubtedly the most exceptional one. Berta's expertise will undoubtedly bring me back here soon! Grateful for you, Berta!