Dr Neal and staff are fabulous. Our pets have been under their care for years. Excellent and compassionate clinicians. Full confidence in their management. Very communicative
Emily B.
Jun 2023
If you're looking for a reliable, affordable and compassionate veterinarian in Norwalk, this is the place to go. I was referred here by PAWS when I adopted my dog Bentley and for the past year I couldn't be more grateful to the entire staff team at Strawberry Hill Animal Hospital. They are responsive, attentive and it's easy to see they have Bentley's best interest at heart. Whether it's a phone call with questions or diagnostic testing and checkups, I feel very confident my dog is getting the best care possible. I highly recommend this clinic for your pets.
Justin Hasselkus
Dec 2021
DO NOT GO HERE! We have been going here for 3 years now and they know both of our dogs pretty well. They know our 9 year old mini American Eskimo has bad reactions to vaccines. They pushed the vaccines on us and didn’t pre-care for our one that is sensitive. She had a severe reaction to the vaccine and has been pooping/puking up straight blood for hours. We took her to the hospital and they are keeping her overnight. The vets at the hospital said the specific vaccines are unnecessary for these 2 dogs because they don’t go to dog daycare, but the Strawberry Hill animal hospital continues to push them. This place is a money grab and not only did we pay $600 for shots they didn’t need, we now have to pay $2,000- 3,000 for an overnight visit. Never going to this place again, highway robbery and we might lose part of our family tonight.
Justin H.
Dec 2021
DO NOT GO HERE! We have been going here for 3 years now and they know both of our dogs pretty well. They know our 9 year old mini American Eskimo has bad reactions to vaccines. They pushed the vaccines of us and didn't pre-care for our one that is sensitive. She had a severe reaction to the vaccine and has been pooping/puking up straight blood for hours. We took her to the hospital and they are keeping her overnight. The vets at the hospital said the vaccines are unnecessary for these 2 dogs because they don't go to dog daycare, but the Strawberry Hill animal hospital continues to push them. This place is a money grab and not only did we pay $600 for shots they didn't need, we now have to pay $2,000- 3,000 for an overnight visit. Never going to this place again, highway robbery and we might lose part of our family tonight.
Sara N.
Mar 2021
I am absolutely disgusted by what happened today. I hope your $15 BS boarding fee for me taking 8 minutes to get my dog was worth this 1 star review you're about to get from me. I could care less about the money, its the principle of the matter. We are great returning customers of theirs, and to be charged something SO ridiculous really angered me. So someone has to wait the whole hour in the parking lot while you take a look at my dog..? God forbid I go down the street for a coffee or home to grab the paperwork they wanted. Upon arriving early, in the freezing cold, we went to the door, called and were told there were no assistants ready to take my dog so we would have to wait outside. They called & brought her in about 8-10 mins late to begin with. But then you call me to tell me shes all set an hr later, and I say 15 mins and you tell me i'm now being charged to board the dog, which didnt even happen..! I rushed over, & actually got there in under 10 mins, but again had to go thru the process of calling to have them bring my dog out. I wouldn't be there w/out an appointment, their process is stupid & over the top. My dogs have always seemed scared of this place anyway. Best believe I gave them an attitude about this, and they still charged it. what a joke. Would give 0 stars today if I could. It's a shame because Stacey has always been nice. Nicole is NOT.
Tracy Rabe Snyder
Jul 2020
Happy with staff, but prices are OUTRAGEOUS!
Sean O'Grady
Mar 2020
The best service, care, fair pricing and treatment of my pets has been here. I've lived in Norwalk with pets for almost all my life and this has been the best vet I have delt with locally.
Amanda Catherine
Jan 2020
We were very unhappy with our previous vet and was referred to try Strawberry Hill Animal Hospital. We are very happy with the clean environment, knowledgeable and experienced staff, and the treatment my dog has received. We are especially thankful for Ally and Jennifer who always care for my dog, Mocha.
Michele Gintoli
Jan 2020
Both of my very different cats see Dr Neal at SHAH. I’m always impressed with their knowledge, compassion, and patience. I live about 40 minutes away but it’s so worth the drive because my cats get the best care there.
Marie G.
Dr Neal and staff are fabulous. Our pets have been under their care for years. Excellent and compassionate clinicians. Full confidence in their management. Very communicative
Emily B.
If you're looking for a reliable, affordable and compassionate veterinarian in Norwalk, this is the place to go. I was referred here by PAWS when I adopted my dog Bentley and for the past year I couldn't be more grateful to the entire staff team at Strawberry Hill Animal Hospital. They are responsive, attentive and it's easy to see they have Bentley's best interest at heart. Whether it's a phone call with questions or diagnostic testing and checkups, I feel very confident my dog is getting the best care possible. I highly recommend this clinic for your pets.
Justin Hasselkus
DO NOT GO HERE! We have been going here for 3 years now and they know both of our dogs pretty well. They know our 9 year old mini American Eskimo has bad reactions to vaccines. They pushed the vaccines on us and didn’t pre-care for our one that is sensitive. She had a severe reaction to the vaccine and has been pooping/puking up straight blood for hours. We took her to the hospital and they are keeping her overnight. The vets at the hospital said the specific vaccines are unnecessary for these 2 dogs because they don’t go to dog daycare, but the Strawberry Hill animal hospital continues to push them. This place is a money grab and not only did we pay $600 for shots they didn’t need, we now have to pay $2,000- 3,000 for an overnight visit. Never going to this place again, highway robbery and we might lose part of our family tonight.
Justin H.
DO NOT GO HERE! We have been going here for 3 years now and they know both of our dogs pretty well. They know our 9 year old mini American Eskimo has bad reactions to vaccines. They pushed the vaccines of us and didn't pre-care for our one that is sensitive. She had a severe reaction to the vaccine and has been pooping/puking up straight blood for hours. We took her to the hospital and they are keeping her overnight. The vets at the hospital said the vaccines are unnecessary for these 2 dogs because they don't go to dog daycare, but the Strawberry Hill animal hospital continues to push them. This place is a money grab and not only did we pay $600 for shots they didn't need, we now have to pay $2,000- 3,000 for an overnight visit. Never going to this place again, highway robbery and we might lose part of our family tonight.
Sara N.
I am absolutely disgusted by what happened today. I hope your $15 BS boarding fee for me taking 8 minutes to get my dog was worth this 1 star review you're about to get from me. I could care less about the money, its the principle of the matter. We are great returning customers of theirs, and to be charged something SO ridiculous really angered me. So someone has to wait the whole hour in the parking lot while you take a look at my dog..? God forbid I go down the street for a coffee or home to grab the paperwork they wanted. Upon arriving early, in the freezing cold, we went to the door, called and were told there were no assistants ready to take my dog so we would have to wait outside. They called & brought her in about 8-10 mins late to begin with. But then you call me to tell me shes all set an hr later, and I say 15 mins and you tell me i'm now being charged to board the dog, which didnt even happen..! I rushed over, & actually got there in under 10 mins, but again had to go thru the process of calling to have them bring my dog out. I wouldn't be there w/out an appointment, their process is stupid & over the top. My dogs have always seemed scared of this place anyway. Best believe I gave them an attitude about this, and they still charged it. what a joke. Would give 0 stars today if I could. It's a shame because Stacey has always been nice. Nicole is NOT.
Tracy Rabe Snyder
Happy with staff, but prices are OUTRAGEOUS!
Sean O'Grady
The best service, care, fair pricing and treatment of my pets has been here. I've lived in Norwalk with pets for almost all my life and this has been the best vet I have delt with locally.
Amanda Catherine
We were very unhappy with our previous vet and was referred to try Strawberry Hill Animal Hospital. We are very happy with the clean environment, knowledgeable and experienced staff, and the treatment my dog has received. We are especially thankful for Ally and Jennifer who always care for my dog, Mocha.
Michele Gintoli
Both of my very different cats see Dr Neal at SHAH. I’m always impressed with their knowledge, compassion, and patience. I live about 40 minutes away but it’s so worth the drive because my cats get the best care there.
Gunny Tucker-Ward
Caring staff and doctors. Great treats too