We really liked Dr. Alvarez and her holistic approach to veterinary care, but it turns out money is more important to them than my dog’s care. I called to ask if my dog should get a vaccine over the phone and they told me to email Dr. Alvarez. I did. Well she answered with a simple yes and charged me $60! This charge was never mentioned to me over the phone. Also, never has a vet ever charged me or anyone I know to ask a very simple question. I feel like this really limits communication between vet and client. We ended up changing vets as I felt I couldn’t go to her for help without incurring unknown costs.
August 2022
We have been using AWVC for 12 years, and we wouldn't trust our dogs with anyone else. We love Dr. A's obvious passion for her profession and for our furkids, and she has seen us through some rough periods with illnesses and injuries, and love that she thinks outside the box. All of which is why we travel MANY miles to continue using AWVC. And it isn't just Dr. A -- the ENTIRE staff is phenomenal. Wish we could give more than 5 stars!
June 2020
The best pet care experience you can ask for! I have taken my corgi here for over a year and we are consistently met with professionalism, insight, advice, and overall friendliness. I love how excited my pup gets when we walk in the door and really appreciate the thorough details given by Dr. A and Dr. Seo. More recently I had to take my dog in for blood in her stool and they were able to get us in immediately, and had test results back within 24 hours. I was very impressed with how quick the turn round time was! The Dr. followed up with me directly and then again a week later to ensure my dog made a complete recovery. Overall, it turned a scary situation into a very... read full review
We really liked Dr. Alvarez and her holistic approach to veterinary care, but it turns out money is more important to them than my dog’s care. I called to ask if my dog should get a vaccine over the phone and they told me to email Dr. Alvarez. I did. Well she answered with a simple yes and charged me $60! This charge was never mentioned to me over the phone. Also, never has a vet ever charged me or anyone I know to ask a very simple question. I feel like this really limits communication between vet and client. We ended up changing vets as I felt I couldn’t go to her for help without incurring unknown costs.
We have been using AWVC for 12 years, and we wouldn't trust our dogs with anyone else. We love Dr. A's obvious passion for her profession and for our furkids, and she has seen us through some rough periods with illnesses and injuries, and love that she thinks outside the box. All of which is why we travel MANY miles to continue using AWVC. And it isn't just Dr. A -- the ENTIRE staff is phenomenal. Wish we could give more than 5 stars!
The best pet care experience you can ask for! I have taken my corgi here for over a year and we are consistently met with professionalism, insight, advice, and overall friendliness. I love how excited my pup gets when we walk in the door and really appreciate the thorough details given by Dr. A and Dr. Seo. More recently I had to take my dog in for blood in her stool and they were able to get us in immediately, and had test results back within 24 hours. I was very impressed with how quick the turn round time was! The Dr. followed up with me directly and then again a week later to ensure my dog made a complete recovery. Overall, it turned a scary situation into a very... read full review