Reviews

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  • Matt Swanson
    Feb 2025

    Stay Away! I’m trying to save you from a truly awful experience. Took many months to do a week’s worth of work. Never showed up, including when I stayed home from work waiting for them. Quality was terrible, beginner level. Made an absolute mess of my house. Had to pay multiple other companies to come fix their amateur work. Lasting negative impact and I regret using them every day.

  • Ally Finik
    Jul 2024

    Signed into my other Google account so I could specifically write another review of how horrible Alan Soucy Construction is. Do not put your trust in this company, they are shady and they do terrible work. The value of your home is on the line and they will tank it for sure. I’m a woman in my 20’s with no construction experience and I’ve already done better work fixing their mess than their crew. The job I paid them to do over a year ago is still unfinished. They will call you and tell you they’re coming to get the job done and then never show up. Does not matter how many voicemails you leave them. They are a true representation of careless and lazy business.

  • Omar Rodriguez
    Apr 2024

    Bought my house and some work needed to be done, my realtor recommended these guys. Much like everyone else, I should've read the reviews first because holy hell this was a nightmare, here are some talking points:

    - Never on time and there were ALOT of no call no shows.
    - The timeframe I was given to do the work that needed to be done (some roofing and outlet work) was supposed to be 2 weeks max, let me tell you it was NOT 2 weeks, it was closer to 5 months+.
    - You could never reach anyone except for a couple of the workers who I will say are awesome (shout out to Dave), they just work for a terrible person (I'll save my actual comments for the BBB).

    Totally disorganized, totally unprofessional, but they have no issue coming to collect payments. Don't waste your time, way better contractors out there that do way better jobs.

  • Farren Balzer
    Mar 2024

    Would not recommend him at all. Really wish I had read these reviews before we hired him last year, because every one of the negative ones perfectly describes his work ethic and quality. He and his crew were never on the same page, very poor communication all around, and needed constant probing to come back to work. He completely messed up our deck and ghosted us in the end. He never even returned for the last payment, implying that he knew how badly they screwed up. We are looking into our legal options at this point.

  • Jean W.
    Apr 2022

    Alan souci is a thief he took my 17,600dollars to rebuild my garage and never did.after two years I'm still chasing him for a refund or finish the job. I have retain an attorney and he still didn't do anything. Now, this war. Do not hire this contractor. I rate this so call contractor a thief and a Big fat ZERO.

  • Clayton R
    Apr 2022

    Very unprofessional many no call no shows used cheap quality materials . Textured ceiling doesn't match and is now flaking off . Drywall was left with large unsanded spots and covered in ceiling texture for me to remove. Owner came back and ensured me it would be corrected 3 weeks later and not a single effort so I gave up . Extremely disappointed spend your money and time elsewhereServices: Drywall repair

  • Bill Golf
    Dec 2021

    The work he did fell apart within a few days and won’t come back to fix it or give me my money back. Taking him to court so I will get my money back. Do not use him. Terrible work and worse of a personService: General repairs

  • Eve Perretta
    Sep 2021

    I recently needed a new roof. Al came out and assessed the job. Within a couple days we got a new roof and they did not leave a mess! I highly recommend them! You won't be disappointed!Services: Roof repair

  • Katherine CQ
    Sep 2021

    They do the job right every time!!! Highly recommend this company!!!Very knowledgeable , friendly and professional crew... did an amazing job with my new bathroom and kitchen... i am very very happy w this company. Im a repeat customer and will continue to be... Alan is always on point. Thank you guys!!!!Services: Remodeling

  • Emily DeFelice
    Sep 2021

    DO NOT HIRE THIS COMPANY!!! They will take your money and not finish the work. A one month bathroom remodel turned into six months and they still aren’t done! They also keep saying they will send people to finish and never do. Not reliable, not professional and they are crooks!Service: Remodeling

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Alan Soucy Home Improvement

27 Canterbury St, East Hartford

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Hours

Monday: 7AM - 5PMTuesday: 6AM - 5PMWednesday: 6AM - 5PMThursday: 6AM - 5PMFriday: 6AM - 5:30PMSaturday: 9AM - 4PMSunday: Closed