About Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa offers high-quality massage and facial services at affordable prices, making relaxation accessible to a broader audience. The spa is open seven days a week with extended hours, ensuring that clients can easily fit their appointments into busy schedules. Many customers praise the staff for their friendly demeanor and professionalism. Reviews highlight the welcoming atmosphere and the cleanliness of the facility. Guests often feel comfortable and relaxed during their visits, with some specific therapists receiving commendations for their effective techniques and attentive service. Customers appreciate the skill of the therapists and the tranquil environment, making Hand and Stone a valuable destination for anyone looking to unwind and relieve stress. Customers have been very happy with the facial services, particularly the work of Liza and Sky, who are described as excellent estheticians. The front desk staff is also praised for their efficiency and friendliness, helping to create a positive overall experience. However, some issues with the online booking system and customer service at the front desk have caused frustration among clients. Management is encouraged to improve online services and front desk interactions to enhance the overall customer experience.
Amazing experience all around!! I’ve never had a massage before and with me being a vet tech it was much needed! From the second I walked in the door the women at the front desk immediately greets you and checks you in then offered refreshments or a warm towel, they helped me go over intake forms and exactly what I wanted done today and were the sweetest girls ever, I was with Carlos who gave such an exceptional experience and massage. I’ve never in my life been so relaxed. Everything was clean it smelled amazing and I can’t wait to return.
I always have a great experience when I go for my massages. Antonello is truly a gifted massage therapist. He has helped my back so much. He always communicates through out the massage to ensure that you are comfortable and getting the most out of your massage. The front desk is always great as well.
I travel over 45 min and across state lines to this spa because it is the nicest, cleanest, and most friendly spa I've ever been to. The staff is so kind and take a genuine interest in their clients. Tiffany, the esthetician, is beyond words amazing and I don't think I will ever let anyone else touch my face again. She provides a life-changing facial massage.