I called the previous day and was able to schedule an appointment for the following morning. I arrived two minutes late, and no one made me feel uncomfortable or rushed. Libby was weighed and brought back promptly. The technician gathered initial information about our concern, and Dr. Cross came in within a few minutes.
Dr. Cross was professional, knowledgeable, and thoughtful in her communication. We proceeded with radiographs, and sedation was discussed as I expected. Pricing was clearly reviewed, and although I was comfortable with sedation, the team decided to attempt the radiographs without it first. Libby came back looking like a queen, and they... read full review
December 2025
Long overdue review. I feel lucky that we found Family Pet Hospital after calling around the area to find a vet that could see our dog after a few days of not eating. After a misdiagnosis from a different vet, it was a shock to hear from Dr. Reuter that he probably had cancer. He was only 6 years old. Though I had never met any of the staff before, they all treated us with compassion, empathy, and patience. I'm very grateful to everyone who helped us say good bye to our friend.
November 2025
I really appreciate this office! My cat has been in and out of their office for an urgent issue and they have been so kind and accommodating. They really seem to care about your pets well being, communicate well and do what they can to get you seen quickly.
I called the previous day and was able to schedule an appointment for the following morning. I arrived two minutes late, and no one made me feel uncomfortable or rushed. Libby was weighed and brought back promptly. The technician gathered initial information about our concern, and Dr. Cross came in within a few minutes.
Dr. Cross was professional, knowledgeable, and thoughtful in her communication. We proceeded with radiographs, and sedation was discussed as I expected. Pricing was clearly reviewed, and although I was comfortable with sedation, the team decided to attempt the radiographs without it first. Libby came back looking like a queen, and they... read full review
Long overdue review. I feel lucky that we found Family Pet Hospital after calling around the area to find a vet that could see our dog after a few days of not eating. After a misdiagnosis from a different vet, it was a shock to hear from Dr. Reuter that he probably had cancer. He was only 6 years old. Though I had never met any of the staff before, they all treated us with compassion, empathy, and patience. I'm very grateful to everyone who helped us say good bye to our friend.
I really appreciate this office! My cat has been in and out of their office for an urgent issue and they have been so kind and accommodating. They really seem to care about your pets well being, communicate well and do what they can to get you seen quickly.