Our simple flooring project quickly became a total mess. Upon "finishing" the job, the crew walked out of the house with it looking horrible - floors peeling, cracked and gouged boards, chipped walls, sawdust piles on the front step and scrap nails lying all over - and claimed they were done. Zero quality control or pride in their work. After complaining to the owners of the company, they came back to our home to refinish the entire floor at a negotiated discount. Once we got the final invoice it was not the price we so clearly talked about on the phone and via email. I called the owner several times asking for a correct invoice but he never returned my calls.... read full review
August 2017
I hired the Wood Guys re-finish about 1,500 SF of wood, and also demolish and remove old tile to replace with wood. Really happy with the work; price was competitive and level of workmanship was extremely high. The fellas showed up every day at 8am, were very courteous, and left the home clean each day. The floors are literally perfect - couldn't be happier.
April 2015
Very happy with the installation. Floor looks great a year after install in our dry climate. I really think that is key - how does the floor look a year latter? I met with numerous installers and Roger was the only installer who would commit to not installing quarter round around an existing kitchen island and other niche areas where existing hardwood needed to be removed. Instead he took the time to remove the existing hardwood with power hand tools and it looks amazing in the kitchen and niche area. When I decided to go with glue and nailing for 8 to 11 inch walnut he gave me a very fair price on adding the glue to the install. Before the install Roger met with me and... read full review
Our simple flooring project quickly became a total mess. Upon "finishing" the job, the crew walked out of the house with it looking horrible - floors peeling, cracked and gouged boards, chipped walls, sawdust piles on the front step and scrap nails lying all over - and claimed they were done. Zero quality control or pride in their work. After complaining to the owners of the company, they came back to our home to refinish the entire floor at a negotiated discount. Once we got the final invoice it was not the price we so clearly talked about on the phone and via email. I called the owner several times asking for a correct invoice but he never returned my calls.... read full review
I hired the Wood Guys re-finish about 1,500 SF of wood, and also demolish and remove old tile to replace with wood. Really happy with the work; price was competitive and level of workmanship was extremely high. The fellas showed up every day at 8am, were very courteous, and left the home clean each day. The floors are literally perfect - couldn't be happier.
Very happy with the installation. Floor looks great a year after install in our dry climate. I really think that is key - how does the floor look a year latter? I met with numerous installers and Roger was the only installer who would commit to not installing quarter round around an existing kitchen island and other niche areas where existing hardwood needed to be removed. Instead he took the time to remove the existing hardwood with power hand tools and it looks amazing in the kitchen and niche area. When I decided to go with glue and nailing for 8 to 11 inch walnut he gave me a very fair price on adding the glue to the install. Before the install Roger met with me and... read full review