Massage Envy

Mar 2024

Massage therapist are nice but just ok. Other locations have better skilled employees.Front desk is always on their phone, and are really young highschool students that are just not ready for a job.I got a massage and heard the supervisor and the front desk clerk gossip the entire time from my room.Oh, and they keep charging my incorrect credit card on file no matter how many times i tell them the correct one. These people are just in a nice area but dont know what they are doing.

Mar 2024

I thought it would be a nice treat to get myself the monthly massage service for my birthday. What a terrible mistake and frustrating experience this has been. I’ve been paying 85 bucks a month for almost a year (you can’t just cancel the monthly service) and only been able to successfully book and receive 2 massages. This place is absolute trash and a total waste of money. They never have appointments (even though you pay monthly for their schedule that can’t handle monthly massages). So you think “maybe if I book months in advance I’ll actually get a massage” …just for them to cancel last minute when their therapist calls in or quits. Save yourself the...read full review

Jan 2024

How do you not call your clients that have booked appointments to let them know that you are closed for a water main break? How does this happen… Having a voicemail speaking about being closed due to the water main break is completely different than taking the time and courtesy to call your paying clients to let them know that you are closed. Instead, we have to spend the time driving, parking and walking to the front door to find out. You have lost a 10 year+ customer. Customer Service 101