R+L Carriers

Oct 2023

I am so happy with R+L shippers!! I’ve used practically all of their competitors. Some of them were so bad that it almost put my little business out of business. I felt hopeless. Calling to find out where my crates are and them not giving me answers. Clients expecting answers from me. Very high stress. Then I switched to R+L and I noticed an immediate improvement. I just sent a crate out on Tuesday and it arrived safely at its destination on Thursday. Unbelievable. I can’t say enough good things about R+L shippers. They earned my loyalty.

Oct 2023

Very poor experience overall.The tracking information never showed the shipment arriving at the Denver hub.I called twice to locate the shipment, and customer service was nonexistent - I was told they had no other information that what I was seeing online and to call back in a few days.I was assured by the customer service rep that driver would call me when he was on the way so we could receive the delivery.The driver showed up unannounced with no call ahead. The truck driver drove through part of the yard while turning around, tearing up the landscaping.I do not recommend this company and will not be using them again in the future.

Oct 2023

This company does not even deserve the 1 star that I have given. A very rude man attempted to deliver our product to our place of business, informing me he was not sure how he was going to get the product into our suite without scratching the floors. I asked him if he could remove the product from the pallet and bring it in on a dolly, to which he replied, "don't you have a semi dock out back I can use with a lift" I informed him that the item he is attempting to deliver should not be that big, it's a medium sized chair. He proceeded to argue with me about how he was going to deliver the product and said he would make a phone call and come back. He left and never returned...read full review