Floyd's 99 Barbershop

I took my two boys here for haircuts and had one of the worst experiences I’ve ever had at a barbershop. I made concurrent 3:00 appointments, arrived a few minutes early, and within 10 minutes my first son was in a chair. So far, so good.
But while we waited for my second son, I watched as other customers—who arrived after us with later appointment times—were seated ahead of him. By 3:45 (45 minutes past our appointment), one child was nearly finished and my second still hadn’t even been called. To make matters worse, a stylist who had been sitting in the back on break came out and proceeded to take yet another person who arrived after us, instead of helping clear the backlog.
When I asked what was going on, the staff simply brushed it off, saying that because I hadn’t booked a specific stylist there was nothing they could do. In other words, they were happy to bump us, but not anyone else. At that point I asked for my money back and left. The staff did nothing to accommodate us and were happy to waste more of out time by suggesting we go to another location or wait for one of the stylists that was working with customers who came in after us with later appointment times.
The whole experience was rude, disorganized, and completely unprofessional. They wasted our time, treated us unfairly, and made no effort to accommodate. I will never go back here, and I wouldn’t recommend this shop to anyone.

My last doctors appointment was more on time than my hair appointment

Been going to Jenny for years now, she’s always on it and is so cool and chill.

Christine is a wonderful stylist,I will definitely be booking with Christine again

Fantastic experience at Floyd's. My haircutter, Ricardo, was terrific and the shop has a fun atmosphere.

Art is excellent and consistent, which is why I come back every month.

Jennie O is super consistent. Once we figured out my style she hits it perfectly every time. Fair prices and easy booking.

The barber was excellent.

Great cuts and friendly, talented staff.

I don't really write reviews, but I had to do it this time. I legitimately think I went to a supercuts barber shop or something. I was supposed to get a shampoo and wash with the cut, but that never happened. Idk why!!! Must've slipped the barbers mind or something. But my hair looks like I am tryna audition for the movie Beetlejuice. I paid a decent amount of money to look like a complete fool. Now I gotta wear a hat for the next month!!!!