Reviews

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  • HungryDog
    Apr 2026

    The worse dental clinic I've ever had. They accept too many patients in one time frame and provided low quality services.

    The waiting time is always crazy and disgusting too !

  • Wanda Cabin
    Apr 2026

    You didn't keep the appointment you made with me twice you make me have to drive all the way to Hawthorne I live out here now and work out here That's cold blooded you apologize but it doesn't help the hurt no call no show means no return it happened twice so it was on purpose.

  • george g
    Apr 2026

    Don't call for an appointment. You won't get the office but instead some scheduling agency that doesn't know anything!!! Waste of a phone call with someone that can barely speak or understand English!!!!! 0 stars!!!

  • Charles Munoz
    Mar 2026

    Thank you guys you all were all polite and did a πŸ‘ good job

  • Raine Guinto
    Mar 2026

    This location is clean and the staff are so nice and friendly. Special thanks to Dr. Suzan Ghrair who's been doing all the work (cleaning and extraction) for my 10 y/o daughter. Will look fwd to our next appointment with them. Definitely recommend this place (Western Dental Francisquito).

  • Charisse Manalopilar
    Mar 2026

    Really Appreciate the team most especialy very approachable Doctor Susan GharirπŸ€—πŸ€—πŸ€—

  • Te'yana Brown
    Jan 2026

    I had a cleaning appointment scheduled for 3:15 PM at Western Dental. I arrived on time and was placed in the cleaning chair, where I waited for over an hour. During that entire time, I was never greeted by the doctor.

    After waiting, the doctor finally came in and told me she had run out of time and that three people were ahead of meβ€”despite the fact that I was on time for my appointment and she had taken later appointments before me. I literally watched her talk to and prioritize other patients who arrived after I did.

    There was no apology and no accountability. The only thing I was told was, β€œWe can do it tomorrow,” as if I’m not a whole human being with a job, responsibilities, and a schedule.

    This office does not respect patients’ time and the interaction was extremely disrespectful and dismissive. If you value your time and basic courtesy, I would not recommend this location.

  • Jennifer Aldana
    Oct 2025

    I arrived early for my appointment and waited an hour for the dentist after actually in the chair

  • Nancy Gomez
    Jul 2025

    This place is a scam don't go there. First time going they told me I need alot of work done, and I needed all my wisdom teeth removed and didn't want to fill my cavity until I had all these other procedures done. I was advised to open a care credit account on the spot and unfortunately I did and that was a big mistake. They charged me 2k before even getting any work done, the next day I tried to cancel but wasn't able to I talked to the manager she did not care nor did the credit card company I was refunded only half and am still paying the rest for absolutely nothing !!!!!! I went to a different dentists a week later and they told me something completely different I didn't have anything wrong with my teeth just need a cleaning and fillings!!! This place is disgusting ....

  • Graciela Rivera
    Jun 2025

    Everyone is in a calm soothing mood, which is greatly appreciated especially when your nervous. The dentist is also very calm, he has a soothing voice... excellent environment and excellent team.

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Western Dental & Orthodontics

1208 W Francisquito Ave, West Covina

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Hours

Monday: 9AM - 6PMTuesday: 9AM - 6PMWednesday: ClosedThursday: 9AM - 6PMFriday: 9AM - 6PMSaturday: 8AM - 4:30PMSunday: Closed