Reviews for John Muir Health Outpatient Center

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Jun 2024
I have tried at least 5 different phone numbers, and spent 5 hours over 2 days to get connected to Dr. Sevilla’s to get a lab order sent for my mom. No connection between departments, offices…. Still no luck getting any help. Im going in person. EXTREMELY FRUSTRATING!!! Rating 0
May 2024
I have spent 2 days trying to get a list of MFTs and have gotten the run around. Like a list of providers is a secret? With the importance of mental health, not to have a list of providers readily available is incompetent
May 2024
Two stars for the resident I saw and actually got stuff done. This is not a place to go if you have more than one ongoing health issues. Actually, probably better if you just need one off physicals or something. There is no continuity of care. If you want to see the same person for the duration of their residency, expect two month long waits for any type of appointment and they’ll have no idea who you are when you get there and you’ll have to summarize all your past visits for them to stay on track with care.

The front desk is 50/50. The clinic manager will find any way possible to make your complaint a YOU problem. She doesn’t listen, only waits to respond...read full review

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From John Muir Health Outpatient Center

We are pleased to announce the opening of our newest outpatient center, which offers a wide range of medical services under one roof—providing you and your family more convenience and allowing our team to better coordinate your care, particularly for people with chronic conditions. Also, to make your visits more comfortable, our new outpatient center offers free Wi-Fi and a café. For ongoing updates and information about COVID-19, including how to access care, please visit the John Muir Health website.