Reviews for Ulta Beauty
Add your commentHours
Monday: 8AM - 9PM
Tuesday: 8AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 10AM - 9PM
Friday: 8AM - 10PM
Saturday: 8AM - 10PM
Sunday: 8AM - 9PM
Tips
private lot parking
Ratings
Google: 3.9/5Ulta Beauty
200 W McKinley Ave STE 120, Sunnyvale
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Overall I like Ulta and the products they offer as a store, and not everyone who works there has a rude and condescending attitude, but that has generally been my experience with the people that work there.People are deserving of human decency and respect, and it is literally their job to help customers. It should not be treated as a burden, and I deserve to be met with kindness and respect, not snarky-ness and snobbery. Like I said it’s not every person that works there, but generally my experiences have been bad with customer service ?
Very nice and beautiful store, with a wide variety of products, novel furnishings, and good product classification. There is a beauty salon, and the service staff can greet customers appropriately. When checking out, because it is close to the birthday, they also take the initiative to send small gifts, which is really nice Great, the price is so-so, no special discounts!
I bought the waterproof version of my favorite mascara for the first time, thinking it would be amazing. It was not. I was able to exchange it for the regular formula with zero problems. I always have a good shopping experience here and my young daughter likes to learn about products and explore the makeup.