I came for a meeting with Joel, he was very predatory and demeaning towards me.
YHWH Y
Apr 2023
The absolute worst customer service I have ever experienced. Employees and people in the main South San Francisco office are extremely rude and condescending. If you have expensive clothes and have self respect avoid this place like the plague!!! They do horrible work and will not take responsibility for items they damage!!!
Pedro Hernandez
Apr 2023
(Translated by Google) It is an excellent place to send to wash. iron. restore. everything you can think of not to lose(Original)Es un exelente.lugar para mandar a lavar.planchar.restaurar.todo todo lo q se te ocurra no perder
Tim Trampedach
Oct 2022
Totally deceptive, ridiculously expensive and then not ready on time. Don't use Peninou. I went in in person on a Thursday asking for a tuxedo and shirt to be ready the next Thursday. They said "no problem" and that will be ready by Tuesday. I went in on Wednesday and the shirt is unknown when it will be ready, so now I need to buy a new shirt today for the event tomorrow. Also, they said it would cost $80 to $140 for the tuxedo itself, depending on the brand. If it's couture, then it's $140. Guess what they charged me? $145 for tux that's definitely not couture. Ridiculous. Do not use Peninou.
Tim T.
Oct 2022
Totally deceptive, ridiculously expensive and then not ready on time. Don't use Peninou. I went in in person on a Thursday asking for a tuxedo and shirt to be ready the next Thursday. They said "no problem" and that will be ready by Tuesday. I went in on Wednesday and the shirt is unknown when it will be ready, so now I need to buy a new shirt today for the event tomorrow. Also, they said it would cost $80 to $140 for the tuxedo itself, depending on the brand. If it's couture, then it's $140. Guess what they charged me? $145 for tux that's definitely not couture. Ridiculous. Do not use Peninou.
Jason Stanley
Jun 2021
Did not remove stains on dress, then over charged compared to advertised rates on their front counter...after pointing out their poor service (un-removed stains); I pointed out overcharges, attendant did nothing about overcharges. Suggest trying somewhere else. There are a few in d/town Tiberon.
David J.
May 2021
BROUGHT A LOUIS VUITTON SHIRT THERE AND IT SHRUNK AFTER GETTING CLEANED. I had wore it once and brought it there to be cleaned. After I got it back the shirt shrunk and does not even fit at all. Even the label of the shirt got completely faded. Spoke to the manager Ryan and he basically told me to bad. Think twice before bringing your items there. You pay top dollar and they can possibly ruin your item. BEWARE!
Brian E
Oct 2016
Didn't actually have the chance to use them as they wanted $97 to clean my suit pants and jacket. Claimed there was a stain fee and designer suit fee. Since they were waiting to talk to me before proceeding it ended up not being done in time for a wedding I was attending. It's a shame as they are close to my place and seemed like they would do a great job. The hunt for a dry cleaner is still on I guess.
Zig Zichterman
Oct 2016
They take very good care of garments too valuable for the corner dry cleaners. Never had a lost or damaged item.
F G
I came for a meeting with Joel, he was very predatory and demeaning towards me.
YHWH Y
The absolute worst customer service I have ever experienced. Employees and people in the main South San Francisco office are extremely rude and condescending. If you have expensive clothes and have self respect avoid this place like the plague!!! They do horrible work and will not take responsibility for items they damage!!!
Pedro Hernandez
(Translated by Google) It is an excellent place to send to wash. iron. restore. everything you can think of not to lose(Original)Es un exelente.lugar para mandar a lavar.planchar.restaurar.todo todo lo q se te ocurra no perder
Tim Trampedach
Totally deceptive, ridiculously expensive and then not ready on time. Don't use Peninou. I went in in person on a Thursday asking for a tuxedo and shirt to be ready the next Thursday. They said "no problem" and that will be ready by Tuesday. I went in on Wednesday and the shirt is unknown when it will be ready, so now I need to buy a new shirt today for the event tomorrow. Also, they said it would cost $80 to $140 for the tuxedo itself, depending on the brand. If it's couture, then it's $140. Guess what they charged me? $145 for tux that's definitely not couture. Ridiculous. Do not use Peninou.
Tim T.
Totally deceptive, ridiculously expensive and then not ready on time. Don't use Peninou. I went in in person on a Thursday asking for a tuxedo and shirt to be ready the next Thursday. They said "no problem" and that will be ready by Tuesday. I went in on Wednesday and the shirt is unknown when it will be ready, so now I need to buy a new shirt today for the event tomorrow. Also, they said it would cost $80 to $140 for the tuxedo itself, depending on the brand. If it's couture, then it's $140. Guess what they charged me? $145 for tux that's definitely not couture. Ridiculous. Do not use Peninou.
Jason Stanley
Did not remove stains on dress, then over charged compared to advertised rates on their front counter...after pointing out their poor service (un-removed stains); I pointed out overcharges, attendant did nothing about overcharges. Suggest trying somewhere else. There are a few in d/town Tiberon.
David J.
BROUGHT A LOUIS VUITTON SHIRT THERE AND IT SHRUNK AFTER GETTING CLEANED. I had wore it once and brought it there to be cleaned. After I got it back the shirt shrunk and does not even fit at all. Even the label of the shirt got completely faded. Spoke to the manager Ryan and he basically told me to bad. Think twice before bringing your items there. You pay top dollar and they can possibly ruin your item. BEWARE!
Brian E
Didn't actually have the chance to use them as they wanted $97 to clean my suit pants and jacket. Claimed there was a stain fee and designer suit fee. Since they were waiting to talk to me before proceeding it ended up not being done in time for a wedding I was attending. It's a shame as they are close to my place and seemed like they would do a great job. The hunt for a dry cleaner is still on I guess.
Zig Zichterman
They take very good care of garments too valuable for the corner dry cleaners. Never had a lost or damaged item.