Highly recommend Eddy's plumbing. We were able to schedule a visit for a clogged bathtub drain within a few days. Eddy communicated a window of time, called me day of to confirm the window and showed up promptly. He fixed the clog, let us know what the issue was, and gave us a heads up on potential issues in the future and ideas for preventative steps based on the layout of our pipes. Overall great experience and will definitely use again!
September 2021
If I were to give 0/5 stars, I WOULD! They are so unprofessional. And have terrible customer service. I live by the Westlake apartments and they are currently doing a drainage cleaning beside my house. They have parked their truck with a ramp in front of my sister and mom's car. My sister have asked nicely to move their truck so she can move the cars. But they refused and basically brushed her off. She basically was told to wait until they were done to move the cars which would take hours. His reasoning in not wanting to move the cars is that we aren't going to work and that it is not an emergency. Regardless of the reason, we had the right to move our cars... read full review
June 2021
Used Eddy's plumbing to put in clean out to my property. They dug up the driveway and the line wasn't there. Finally found it in my front yard and installed it but never got a permit. The inspector told them they needed to dig it up to be inspected and apply for the permit. I've been waiting for 2 months.
Highly recommend Eddy's plumbing. We were able to schedule a visit for a clogged bathtub drain within a few days. Eddy communicated a window of time, called me day of to confirm the window and showed up promptly. He fixed the clog, let us know what the issue was, and gave us a heads up on potential issues in the future and ideas for preventative steps based on the layout of our pipes. Overall great experience and will definitely use again!
If I were to give 0/5 stars, I WOULD! They are so unprofessional. And have terrible customer service. I live by the Westlake apartments and they are currently doing a drainage cleaning beside my house. They have parked their truck with a ramp in front of my sister and mom's car. My sister have asked nicely to move their truck so she can move the cars. But they refused and basically brushed her off. She basically was told to wait until they were done to move the cars which would take hours. His reasoning in not wanting to move the cars is that we aren't going to work and that it is not an emergency. Regardless of the reason, we had the right to move our cars... read full review
Used Eddy's plumbing to put in clean out to my property. They dug up the driveway and the line wasn't there. Finally found it in my front yard and installed it but never got a permit. The inspector told them they needed to dig it up to be inspected and apply for the permit. I've been waiting for 2 months.