Coastal Appliance Services

Mar 2023

I’ve known Robert for at least 30 years. He and his wife are professional & provide exceptional service. Robert knows his stuff & will make time for you if you’re in a jam. When my parents retired here, I recommended Coastal Appliance & they were stoked to find someone trustworthy, super knowledgeable, kind, funny & honest! He goes the extra mile. I’ve recommended Coastal Appliance many times as I know they’re a quality company & I wouldn't hesitate to recommend them again at anytime. Thanks Coastal! Holly Hamner : )

Aug 2022

Well, holy smacks! We've been having serious problems with our 25+ year old Bosch gas range as one by one, the stovetop burners grew more and more anemic (e.g.: I put a pot of water on for pasta one night and 25 minutes later it STILL had not come to a boil!). Crawling through the appliance service reviews here on Yelp, even highly rated companies inevitably seem to have at least a handful of one star reviews with horror stories of repairs not completed, service calls missed, phone messages not returned. Except one. Every single review posted for this mom and pop service has nothing but positive things to say, often with praise for owner Robert's generous dispensing of...read full review

Feb 2021

I called Robert from Coastal Appliance to ask questions about Washing Machines and Dishwashers, because I was looking to buy new ones and wanted to get an expert's opinion on maintenance cost and reliability. With all the sales and discounts over the Christmas holidays, it was easy to be tempted to buy the most discounted brands. But Robert had very specific and helpful feedback about the brands and features that were most reliable, and least reliable. He took about 10 minutes to explain based on his experience, which was very generous. Next time we have an appliance problem in Santa Cruz, I'm calling Robert!