The facialist Aarti is the reason for this 5 star review! She is great at all the esthetician services and is always friendly and professional. This chain has a lot of turnover, but Aarti's faithfully there each time I call to book a new appointment.
September 2021
I have been to many Massage Envy locations, and I have to say that Santa Rosa leads in customer service. The owner takes a personal interest in ensuring that her customers have an excellent experience. I have also received many facials over the years, and at some very high end spas. The facial that therapist Susan ranks with the absolute best I have received. Not only does she fully understand skin care, she works with you to ensure you work collectively toward your goals. When you return, the takes time to evaluate your skin, gain feedback from the customer as to how their skin responded to her last facial, and then customizes your next experience in a way that you gain... read full review
July 2021
Would give more stars if I could! Massage envy has SUCH reasonable rates, great therapists (Mori, Bons, Barame are just a few of my faves) I received a massage from Mori most recently - NEW FAVORITE THERAPIST ALERT! One of the BEST massages I've had in a long time. I felt Mori was really tuned into my body and was able to tell me things I had no idea about myself. Going back again this Saturday. Also LOVE enhancements!! I get aromatherapy every time, but also love the boosts they can put in the lotion for hydration/etc. Really want to get back into facials here. OH and skincare. PCA is one of the best skincare lines I've ever used and I can't go without... read full review
The facialist Aarti is the reason for this 5 star review! She is great at all the esthetician services and is always friendly and professional. This chain has a lot of turnover, but Aarti's faithfully there each time I call to book a new appointment.
I have been to many Massage Envy locations, and I have to say that Santa Rosa leads in customer service. The owner takes a personal interest in ensuring that her customers have an excellent experience. I have also received many facials over the years, and at some very high end spas. The facial that therapist Susan ranks with the absolute best I have received. Not only does she fully understand skin care, she works with you to ensure you work collectively toward your goals. When you return, the takes time to evaluate your skin, gain feedback from the customer as to how their skin responded to her last facial, and then customizes your next experience in a way that you gain... read full review
Would give more stars if I could! Massage envy has SUCH reasonable rates, great therapists (Mori, Bons, Barame are just a few of my faves) I received a massage from Mori most recently - NEW FAVORITE THERAPIST ALERT! One of the BEST massages I've had in a long time. I felt Mori was really tuned into my body and was able to tell me things I had no idea about myself. Going back again this Saturday. Also LOVE enhancements!! I get aromatherapy every time, but also love the boosts they can put in the lotion for hydration/etc. Really want to get back into facials here. OH and skincare. PCA is one of the best skincare lines I've ever used and I can't go without... read full review