10/10 Recommend to a Friend 1. Response to request for info/service time - 10 What I liked about their quick response and what was different about the flood of other responses to my request that I received, was that he walked me through some things to try, first. Just in case I didn't need a plumber. 2. Scheduling - 10 3. Pre-service communication - 10 I appreciate that Christian, who managed my job, gave me background information about Alonso, the repair expert, including his background, specialties, and impressive years of service. 4. Navigating unexpected issues - 10 Well, thanks to my old home having old plumbing, plans had to change. Collaboratively discussions... read full review
June 2024
So happy to have found ASAP Rooter & Plumbing. We did not have a clog or blockage, but was proactively taking preventive measures in preparation for a large celebration taking place the following day. It had been at least two years since we had someone hydro jet the clean out and we wanted to make sure there were no roots or build up in the line that may cause issues. God forbid the plumbing backs up when you have 80 guests or more at your home. I found a couple plumbers with nice ads, low cost to run a camera through the line, etc. Reasonable pre-quote if hydro jetting or a snake was required. However, once they took a look (mind you, our drains were clear and running... read full review
June 2024
Responsive and very knowledgeable. Christian and his team were able to help service our water heater issue and look into a potential replacement for the future. Thank you for the straightforward process.
10/10 Recommend to a Friend 1. Response to request for info/service time - 10 What I liked about their quick response and what was different about the flood of other responses to my request that I received, was that he walked me through some things to try, first. Just in case I didn't need a plumber. 2. Scheduling - 10 3. Pre-service communication - 10 I appreciate that Christian, who managed my job, gave me background information about Alonso, the repair expert, including his background, specialties, and impressive years of service. 4. Navigating unexpected issues - 10 Well, thanks to my old home having old plumbing, plans had to change. Collaboratively discussions... read full review
So happy to have found ASAP Rooter & Plumbing. We did not have a clog or blockage, but was proactively taking preventive measures in preparation for a large celebration taking place the following day. It had been at least two years since we had someone hydro jet the clean out and we wanted to make sure there were no roots or build up in the line that may cause issues. God forbid the plumbing backs up when you have 80 guests or more at your home. I found a couple plumbers with nice ads, low cost to run a camera through the line, etc. Reasonable pre-quote if hydro jetting or a snake was required. However, once they took a look (mind you, our drains were clear and running... read full review
Responsive and very knowledgeable. Christian and his team were able to help service our water heater issue and look into a potential replacement for the future. Thank you for the straightforward process.