I've been coming here for years because my accountant, Denise, appeared to be sharp and knowledgeable during our past interactions. However, she is not the type of accountant that will provide much tax saving advice or inform accounting rule changes unless you proactively bring up pointed questions for discussion. This year, I went through the same drill organizing and dropping off all my tax support documents at the office. When I came back the second time to pay and pick up my docs, I realized that one of my side income wasn't properly captured anywhere so I brought it up to staff and Denise. I understand mistake happens, so I didn't give anyone any hard... read full review
May 2021
This review is mainly about her office staff. Rude and unprofessional. I called with questions about how to file taxes and the process. Without answering all my questions and concerns, the office staff hung up on me!Because of the pandemic, her office doesn't even do virtual or phone appointments. I tried to ask for clarification from her staff. They were rude and condescending. I told them that their website has some security issues. On Chrome, whenever I try to access their website, I get a warning that says "Your connection is not private. Attackers might be trying to steal your information from 1040taxfirm.com (for example, passwords, messages, or credit... read full review
I've been coming here for years because my accountant, Denise, appeared to be sharp and knowledgeable during our past interactions. However, she is not the type of accountant that will provide much tax saving advice or inform accounting rule changes unless you proactively bring up pointed questions for discussion. This year, I went through the same drill organizing and dropping off all my tax support documents at the office. When I came back the second time to pay and pick up my docs, I realized that one of my side income wasn't properly captured anywhere so I brought it up to staff and Denise. I understand mistake happens, so I didn't give anyone any hard... read full review
This review is mainly about her office staff. Rude and unprofessional. I called with questions about how to file taxes and the process. Without answering all my questions and concerns, the office staff hung up on me!Because of the pandemic, her office doesn't even do virtual or phone appointments. I tried to ask for clarification from her staff. They were rude and condescending. I told them that their website has some security issues. On Chrome, whenever I try to access their website, I get a warning that says "Your connection is not private. Attackers might be trying to steal your information from 1040taxfirm.com (for example, passwords, messages, or credit... read full review