I contacted them before purchasing a coupon for my old apartment to ensure that my address would be in the service area. They told me that although my address was just a couple of miles outside the area they service, they could still come clean the apartment but they might have to charge an additional $10 fee. I told them that was fine and proceeded to purchase a voucher that was good for a 3 hour deep cleaning. After a few months, the tenants at my old apartment decide they want to schedule the cleaning. They call and email the business a number of times, but for a few weeks they get no response. When the business finally manages to pick up the phone, they claim they... read full review
April 2018
This is the second time I have had them come clean for me and once again she was amazing. First I bought a Groupon and wanted to try her out, so glad I did. She did an amazing job both times and I have now found my new cleaning person. I have recommended several people also and they were very happy too. So glad I found this place!
March 2018
I never knew this could be possible, but my experience with this company has only gotten worse as the last few days of going on. I did hear back from someone who called herself the operations manager. Not apologetic, not asking what they could do to make it right or make it better. Actually she sounded very confrontational, wanted to know what I thought wasn't up to par as I stated in my review. Obviously she did read my review, I think I was pretty clear. The pictures show you what I'm unhappy about. I don't need to explain myself. I paid for a service that was terrible. As I moved about my house in the last few days I've discovered that the service... read full review
I contacted them before purchasing a coupon for my old apartment to ensure that my address would be in the service area. They told me that although my address was just a couple of miles outside the area they service, they could still come clean the apartment but they might have to charge an additional $10 fee. I told them that was fine and proceeded to purchase a voucher that was good for a 3 hour deep cleaning. After a few months, the tenants at my old apartment decide they want to schedule the cleaning. They call and email the business a number of times, but for a few weeks they get no response. When the business finally manages to pick up the phone, they claim they... read full review
This is the second time I have had them come clean for me and once again she was amazing. First I bought a Groupon and wanted to try her out, so glad I did. She did an amazing job both times and I have now found my new cleaning person. I have recommended several people also and they were very happy too. So glad I found this place!
I never knew this could be possible, but my experience with this company has only gotten worse as the last few days of going on. I did hear back from someone who called herself the operations manager. Not apologetic, not asking what they could do to make it right or make it better. Actually she sounded very confrontational, wanted to know what I thought wasn't up to par as I stated in my review. Obviously she did read my review, I think I was pretty clear. The pictures show you what I'm unhappy about. I don't need to explain myself. I paid for a service that was terrible. As I moved about my house in the last few days I've discovered that the service... read full review