In September we had Ace install a new HVAC and heating system. After the completion of the installation we had a couple of issues that needed to be addressed. Ace sent Craig to respond to our issues and provided a quick resolution. Thank you Craig for your expertise and professionalism. We appreciate Ace standing behind and supporting their work. We would would recommend them To everyone.Ron & Kathy
June 2021
Their 3 month warranty on repairs done is worthless. Got my refrigerator repaired by Ali in March 2021, called them less than three months later as the replaced parts broke down, and he promised to squeeze me in the next day on an emergency basis. Three texts ,two phone calls and three days later, not a response in any way. Not very kind to customers counting on some followup and a freezer full of spoiling food.
May 2021
Technician arrived early and patient to wait for us while we finished our walk. The detergent dispenser in the washer accumulated water after each load. He fixed it by unclogging areas in my detergent dispenser. I also paid extra for maintenance like cleaning the drain since it hadn't been maintained since we bought it over 5 years ago. Overall very happy with the service and fee and will use them again. Thanks Yelp and Ace Repair.
In September we had Ace install a new HVAC and heating system. After the completion of the installation we had a couple of issues that needed to be addressed. Ace sent Craig to respond to our issues and provided a quick resolution. Thank you Craig for your expertise and professionalism. We appreciate Ace standing behind and supporting their work. We would would recommend them To everyone.Ron & Kathy
Their 3 month warranty on repairs done is worthless. Got my refrigerator repaired by Ali in March 2021, called them less than three months later as the replaced parts broke down, and he promised to squeeze me in the next day on an emergency basis. Three texts ,two phone calls and three days later, not a response in any way. Not very kind to customers counting on some followup and a freezer full of spoiling food.
Technician arrived early and patient to wait for us while we finished our walk. The detergent dispenser in the washer accumulated water after each load. He fixed it by unclogging areas in my detergent dispenser. I also paid extra for maintenance like cleaning the drain since it hadn't been maintained since we bought it over 5 years ago. Overall very happy with the service and fee and will use them again. Thanks Yelp and Ace Repair.