Reviews for Serviceware -Apple Authorized Service Provider
Write a reviewFrom Serviceware -Apple Authorized Service Provider
Hours
Monday: 9AM - 4PM
Tuesday: 9AM - 4PM
Wednesday: 9AM - 4PM
Thursday: 9AM - 4PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards accepts apple pay latinx-owned women-owned open to all
Ratings
Google: 4.9/5Serviceware -Apple Authorized Service Provider
1048 Serpentine Ln #311, Pleasanton
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I came in right at opening after setting up an appointment the night previous. My iPhone's screen had begun to "pop out" for a lack of better terms and after doing some brief research online I summed it up to a bad battery. The woman working the front desk was very polite and got me checked in rather quickly before passing off the repair to her colleague. The man helping me was welcoming right off the bat and explained what exactly the issue was and steps they needed to take for the repair to commence. The whole time I had faith that they'd take good care of my iPhone. I cannot begin to thank them enough for their customer service and speed in fixing my phone. I 100%...read full review
I went here after visiting an apple store to fix an issue with my macbook. The guys at Serviceware offered a fix at less than half the cost of the official store, clearly knew what they were doing and had it fixed in less than a week. They were very responsive, helpful and knowledgeable. Apples official store was an absolute joke and if i ever have issues with my mac again these will be the first guys I come to and i suggest the same for anyone who's having issues. You're in good hands with Serviceware!
I didn’t actually use any paid services from this place, because they asked me a couple of initial questions on the phone, which saved me from actually bringing my device in! This kind of ‘taking the long view’ toward customer service,is rare, and as a result this coming week I’ll be using them by having my battery replaced on my MacBook. I’m impressed already