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Reviews for Kindred Family Dentistry - Carrie Tran, DDS
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Kindred Family Dentistry - Carrie Tran, DDS
4430 Willow Rd STE J, Pleasanton
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I chipped half of my front tooth off this morning, I tripped and it broke on a step. My daughter and I made several calls for emergency care. Dr Tran promptly called me back and spoke with me. She gave me an appointment time for 2 hours later which I was very happy with. She asked for a picture, meanwhile. She then called me back and gave me very helpful information about some options and also told me how to store the chipped off piece of tooth until my visit. Shortly after, she called me and told me she could see me sooner. I went right away and felt very confident already from my phone interactions with her. She was very pleasant and the office was immaculate. Most... read full review
I came to Dr. Chew and Dr. Tran's office a couple years ago after having a negative experience at another dentist's office. A coworker recommend them. After many visits, I have nothing but positive things to say. Everyone is kind and communicative. Dr. Tran and Olivia recently took care of cavity fillings I needed, and they were so efficient and great. Dental hygienists take the time to explain strategies to take care of your dental health. I also appreciate that they often let you know what they are about to do before they do it so you are engaged with the process. I'd recommend!
I usually don't look forward to my dentist visits. So I was surprised at feeling irritated when my late March appointment got postponed due to COVID. And annoyed when it was rescheduled not a month or two later, but over 6 months later while they figured things out. Well, I'm happy to report that they aced the figuring things out part - my appointment earlier this week was flawless. The practice sent a text reminder the day before with a clear check-in protocol, all staff wore proper masks, plexiglass safety shields were installed in the right places, and social distancing was enforced. I arrived on time and filled out a form certifying I was covid free. They... read full review