Reviews for Lancaster VA clinic
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
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Ratings
Google: 2.8/5
Lancaster VA clinic
340 E Avenue I, Lancaster
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Still very early with this clinic, only have been waiting for 18 months for suicide prevention help. They only answer the phone if you wait and it transfers to the operator and the operator screens you as "not wasting the clinic's time" and then will transfer you. Would like to think that if you take the time to call the clinic, that would mean that it is important enough to answer. Needed social worker and was told that the VA does not provide the resources. The social worker needs to be retrained and informed what the resources in the VA are and what is available.
I received outstanding service. Staff was friendly and helpful. Doctor was great. I was able to take care of several areas of concern in the same week. I appreate the professional service I was given.
Their overall rating tells only a small part. This is a “contractor”, not a true VA facility like Sepulveda or Loma Linda. You’ll be better off driving the extra miles for better service and care somewhere else than Lancaster.