It's never easy to make the decision to render the ultimate act of love for our pets. Eventually, we come face to face with that reality. Two days ago, we came to that realization for our 12 year old cocker spaniel, Teddy. Over the past few months, we watched him start his decline and helping us along the way was doctor Pershing. Her counsel and expertise were appreciated by us as Teddy showed increased signs of dementia and weight loss. In the end, Dr. Pershing was there for us on the phone and at the last goodbye to our little man. We are grateful to her for her concern for Teddy and us. I am also thankful and appreciative of Barbara in the front office who was... read full review
April 2024
5 stars for Dr. Pershing! 1 star for front-of-office staff. To echo other reviews, they really need to be better trained on communication and customer service. I am hoping a manager at La Canada Pet Clinic sees this and takes action.
February 2024
Today was our first time at La Canada Pet clinic and we couldn't have asked for a better visit! The vet tech Chastity was so kind and gentle with our cats, who were apprehensive about being in a new place with new people. She allowed them the time to slowly come out of their carriers as they were comfortable. Then Dr. Lara came in the room and was equally kind and gentle, even sitting on the floor so the cats could approach her on their level. Dr. Lara was clear and thorough in her communication and asked us if we had any questions multiple times. Brava La Canada Pet Clinic!
It's never easy to make the decision to render the ultimate act of love for our pets. Eventually, we come face to face with that reality. Two days ago, we came to that realization for our 12 year old cocker spaniel, Teddy. Over the past few months, we watched him start his decline and helping us along the way was doctor Pershing. Her counsel and expertise were appreciated by us as Teddy showed increased signs of dementia and weight loss. In the end, Dr. Pershing was there for us on the phone and at the last goodbye to our little man. We are grateful to her for her concern for Teddy and us. I am also thankful and appreciative of Barbara in the front office who was... read full review
5 stars for Dr. Pershing! 1 star for front-of-office staff. To echo other reviews, they really need to be better trained on communication and customer service. I am hoping a manager at La Canada Pet Clinic sees this and takes action.
Today was our first time at La Canada Pet clinic and we couldn't have asked for a better visit! The vet tech Chastity was so kind and gentle with our cats, who were apprehensive about being in a new place with new people. She allowed them the time to slowly come out of their carriers as they were comfortable. Then Dr. Lara came in the room and was equally kind and gentle, even sitting on the floor so the cats could approach her on their level. Dr. Lara was clear and thorough in her communication and asked us if we had any questions multiple times. Brava La Canada Pet Clinic!