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Reviews for Western Sierra Medical Clinic
Add your commentWestern Sierra Medical Clinic
844 Old Tunnel Rd, Grass Valley
Directions Call Website Suggest an Edit844 Old Tunnel Rd, Grass Valley
Directions Call Website Suggest an Edit
My doctor is wonderful, but unfortunately it's completely impossible to get a hold of him. The front desk doesn't answer their phone, the pharmacy doesn't answer their phone, there is no email address I can contact them at, and the patient portal is completely broken and says it can't find my information when I try to register.All I'm trying to do is request a refill on my prescription so I can continue working but there is absolutely no way to get a request to him without going in person and waiting 3 hours in line.
Ashley @ urgent care was awful; rude, aggressive, unprofessional, and just downright the worst thing to deal with, especially when not feeling well. Started off the interaction with snappy sass ? super appreciated. When asking questions regarding costs, she treated me with sarcasm and snarky remarks. "You're welcome to go ask billing yourself, but I can't help you" aren't billing questions pretty routine? Shouldn't there be a resource for the desk agent to refer to? Shouldn't they have these answers? Also, you could hear her running her mouth and making snide remarks regarding patients from within the treatment rooms. I regret... read full review
This place is a joke, its understaffed with rude workers with their heads in their asses, doctors can't even show up for their apt times but the patient is suppose to be on time. Worst doctors office in town from my personal experience.