When I tell you I NEVER write reviews, but I had to because this place went wayyy past my expectations. First of all I was greeted at the front desk by Christina. She was so great, we conversed while I was waiting for my first class to begin. She related to me, I felt valued and so welcome. We discussed our past experiences with our fitness journey which was so helpful, and even gave me resources to go to for my specific fitness goals. Then I met my coach, NV, oh my goodness! She talked with me one on one before the class started and after to discuss my strengths, weaknesses, and results. She gave me so much insight on my goals, answered every one of my many questions... read full review
May 2025
I've been going into this gym for 2 months. It's okay overall, given the limited choices we have in Fremont. Coaches are enthusiastic. But 2 things I would want to know before I decide on membership:
- Be punctual: like others mentioned, you will forfeit your credit if you arrive 6 mins late to the class.
- Long waitlists: I was never able to get on some classes (like the Sat 1.5h or Strength 50) as it's always either unavailable (not sure what it means) or has a waitlist of 10 people, one week prior to the date of class.
I now stopped to go to OTF since looking for a more challenging setup.
September 2024
Not consistent with making accessible for me. A few weeks ago, the coach didn't support me during treadmill block for three classes in a row. It wasn't the coach's fault, it was the management team. After every class, I communicated with them about my concern, and they didn't do anything until the third complaint. Thus, I asked them to compensate those 3 classes that I didn't get equal access to as other members. They only compensated me two classes. As a deaf member, they really dismissed me & my access.
When I tell you I NEVER write reviews, but I had to because this place went wayyy past my expectations. First of all I was greeted at the front desk by Christina. She was so great, we conversed while I was waiting for my first class to begin. She related to me, I felt valued and so welcome. We discussed our past experiences with our fitness journey which was so helpful, and even gave me resources to go to for my specific fitness goals. Then I met my coach, NV, oh my goodness! She talked with me one on one before the class started and after to discuss my strengths, weaknesses, and results. She gave me so much insight on my goals, answered every one of my many questions... read full review
I've been going into this gym for 2 months. It's okay overall, given the limited choices we have in Fremont. Coaches are enthusiastic. But 2 things I would want to know before I decide on membership:
- Be punctual: like others mentioned, you will forfeit your credit if you arrive 6 mins late to the class.
- Long waitlists: I was never able to get on some classes (like the Sat 1.5h or Strength 50) as it's always either unavailable (not sure what it means) or has a waitlist of 10 people, one week prior to the date of class.
I now stopped to go to OTF since looking for a more challenging setup.
Not consistent with making accessible for me. A few weeks ago, the coach didn't support me during treadmill block for three classes in a row. It wasn't the coach's fault, it was the management team. After every class, I communicated with them about my concern, and they didn't do anything until the third complaint. Thus, I asked them to compensate those 3 classes that I didn't get equal access to as other members. They only compensated me two classes. As a deaf member, they really dismissed me & my access.