Not consistent with making accessible for me. A few weeks ago, the coach didn't support me during treadmill block for three classes in a row. It wasn't the coach's fault, it was the management team. After every class, I communicated with them about my concern, and they didn't do anything until the third complaint. Thus, I asked them to compensate those 3 classes that I didn't get equal access to as other members. They only compensated me two classes. As a deaf member, they really dismissed me & my access.
July 2024
I had an incredible experience at Orange Theory Fitness during my free class session! From the moment I walked in, the atmosphere was welcoming and energetic. The two ladies at the front desk were so friendly and helpful, making me feel instantly comfortable.
During the workout, Coach Janelle and Coach Jordan were outstanding. They guided me through every exercise, motivating me and ensuring I had proper form throughout. Their enthusiasm and expertise made the session challenging yet enjoyable.
The facilities were clean and well-maintained. The workout itself was intense and effective, targeting different muscle groups while keeping... read full review
June 2024
We're looking for a gym. Lisa, at the front desk was very helpful and answered all our questions and gave us a tour. The Orangetheory program is exactly what my wife is looking for. We'll join in the next few days.
Not consistent with making accessible for me. A few weeks ago, the coach didn't support me during treadmill block for three classes in a row. It wasn't the coach's fault, it was the management team. After every class, I communicated with them about my concern, and they didn't do anything until the third complaint. Thus, I asked them to compensate those 3 classes that I didn't get equal access to as other members. They only compensated me two classes. As a deaf member, they really dismissed me & my access.
I had an incredible experience at Orange Theory Fitness during my free class session! From the moment I walked in, the atmosphere was welcoming and energetic. The two ladies at the front desk were so friendly and helpful, making me feel instantly comfortable.
During the workout, Coach Janelle and Coach Jordan were outstanding. They guided me through every exercise, motivating me and ensuring I had proper form throughout. Their enthusiasm and expertise made the session challenging yet enjoyable.
The facilities were clean and well-maintained. The workout itself was intense and effective, targeting different muscle groups while keeping... read full review
We're looking for a gym. Lisa, at the front desk was very helpful and answered all our questions and gave us a tour. The Orangetheory program is exactly what my wife is looking for. We'll join in the next few days.