Waste of time. The technician never showed up or called, so I had to call & the dispatcher apologized & rescheduled for me 4 times. Still technician never came or called
Mark Wilson
Apr 2024
Not a good experience. RH responded quickly and fixed my water main leak on same day for $2800 +. Then my water bill went from $45 to $318. I get a notice from the water company that my water usage is unusually high. My ground around their repairs is soaking wet. I called RH back for a recall. In three days their foreman came out and advised me that I needed a whole line replacement for $14K!! Yikes! I told them to leave as I was going to get other estimates. An other company came out and repaired RH's repairs for $500. In my opion, Rooter Hero Company surely was taking advantage of the elderly. I believe RH over charged me for their original repair and they were trying to get much more dollars from me. Time to call the Licensing Board and the Better Business Bureau!
A very dissatisfied customer.
Souzan Ammari
Jan 2024
Excellent service
John Baza
Jan 2024
Technician Anthony, provided great service and informed of possible blockage at main sewer. Suggested to contact the city sewer and drain to have inspected.
Kisches
Jan 2024
Excellent service. Thank you Jarid.
Gregory Tseng
Jan 2024
Overcharged $2500+ for a pinhole leak in the ceiling. Technician misquoted $1500 for two 10 foot lengths of copper pipe when he only used maybe 2 feet of plastic pipe and a few connectors. Brought this up with management and no resolution yet. Got an independent review from a more reputable company and the market quote would’ve been half the cost.
Barbara Mata
Dec 2023
Jacob and his partner arrived early, made the necessary repairs and vacuumed the room they were working in prior to leaving. They also ensured I was completely comfortable with the fix and encouraged me to contact them if I had any questions or concerns.5 STARS from this now warm and cozy customer!!!
Melanie Lewis
Dec 2023
Excellent service and follow-up. Professional and thorough. I recommend with confidence.
Theresa Ayala
Dec 2023
Awesome service
Tai Cai
Nov 2023
Thank you Kevin for his great service. He is a young nice man. I will recommend for his service to any one I know. Thanks again Kevin.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Kyle Vo
Waste of time. The technician never showed up or called, so I had to call & the dispatcher apologized & rescheduled for me 4 times. Still technician never came or called
Mark Wilson
Not a good experience. RH responded quickly and fixed my water main leak on same day for $2800 +. Then my water bill went from $45 to $318. I get a notice from the water company that my water usage is unusually high. My ground around their repairs is soaking wet. I called RH back for a recall. In three days their foreman came out and advised me that I needed a whole line replacement for $14K!! Yikes! I told them to leave as I was going to get other estimates. An other company came out and repaired RH's repairs for $500. In my opion, Rooter Hero Company surely was taking advantage of the elderly. I believe RH over charged me for their original repair and they were trying to get much more dollars from me. Time to call the Licensing Board and the Better Business Bureau!
A very dissatisfied customer.
Souzan Ammari
Excellent service
John Baza
Technician Anthony, provided great service and informed of possible blockage at main sewer. Suggested to contact the city sewer and drain to have inspected.
Kisches
Excellent service. Thank you Jarid.
Gregory Tseng
Overcharged $2500+ for a pinhole leak in the ceiling. Technician misquoted $1500 for two 10 foot lengths of copper pipe when he only used maybe 2 feet of plastic pipe and a few connectors. Brought this up with management and no resolution yet. Got an independent review from a more reputable company and the market quote would’ve been half the cost.
Barbara Mata
Jacob and his partner arrived early, made the necessary repairs and vacuumed the room they were working in prior to leaving. They also ensured I was completely comfortable with the fix and encouraged me to contact them if I had any questions or concerns.5 STARS from this now warm and cozy customer!!!
Melanie Lewis
Excellent service and follow-up. Professional and thorough. I recommend with confidence.
Theresa Ayala
Awesome service
Tai Cai
Thank you Kevin for his great service. He is a young nice man. I will recommend for his service to any one I know. Thanks again Kevin.