Neptune Society Of San Diego

Jun 2026

This place is awful! They were so rude and disrespectful to my grandmother telling her that her dad is dead anyways and wont give a crap with the manager laughing in the background after loosing a loved one nobody should be treated with such evil and rudeness. I will make sure none of my family and friends ever go here this is so sad.

Apr 2025

They provided me with the worst experience at the most crucial time. My loved one was dying in the hospital and someone who barely spoke my language called me on the phone wanting me to make a decision on her organs immediately. For some reason they couldn’t give me the grace of an in person contact nor could they give me the grace of a few hours to even settle what had happened .
Many years later I learned of a thing called an honor walk. It brought up all that pain from my experience and my question is why wasn’t that brought to me as an option.
Things would have gone so differently for me if the customer service had been in aliment with what was happening.
I...read full review

May 2024

Communication with the staff that I have had phone calls with has been very unpleasant and I am unable to get my basic questions answered or any support through this business as a family member noted and with the legal consent to release the information regarding my brother's case over 13 days since his first day as a......