The 3 stars are only for the front office staff .Elena the NP is really good once you actually get in to see her. Most of the time the phone rings off the hook with no answer or they pick up and hang up the phone or can’t transfer you properly. The wait time in the office is extensive and your appointment time is worthless you will be there for several hours. Be prepared to pay for any copies, notes or signatures and wait several days to have them returned. Looking for another doctor to transfer to .
March 2024
First visit was a one star. Waited 2 hours looked at for 2 minutes and sent home with prescription. Came back 5 days later worse. Second visit the doctor was much more thorough. Make sure you ask questions.
September 2023
Went to Urgent Care last night as a walk in for moderate to extreme lower back pain that I’ve had for the last month. I was in a room quickly and out as well after a steroid injection and prescription. Will follow up with my NP on Monday. There was only a couple other people in the waiting room when I arrived. One was called right after I checked in, the other was still waiting when I left.
The 3 stars are only for the front office staff .Elena the NP is really good once you actually get in to see her. Most of the time the phone rings off the hook with no answer or they pick up and hang up the phone or can’t transfer you properly. The wait time in the office is extensive and your appointment time is worthless you will be there for several hours. Be prepared to pay for any copies, notes or signatures and wait several days to have them returned. Looking for another doctor to transfer to .
First visit was a one star. Waited 2 hours looked at for 2 minutes and sent home with prescription. Came back 5 days later worse. Second visit the doctor was much more thorough. Make sure you ask questions.
Went to Urgent Care last night as a walk in for moderate to extreme lower back pain that I’ve had for the last month. I was in a room quickly and out as well after a steroid injection and prescription. Will follow up with my NP on Monday. There was only a couple other people in the waiting room when I arrived. One was called right after I checked in, the other was still waiting when I left.