Of course my AC stopped blowing cold on one of the hottest days of the year! Thankfully I found a referral for this company from a neighbor. I gave them call and Ricardo answered right away on a holiday nonetheless! That in itself is rare. It seems I can never get a business to answer the phone during business hours and often have to leave multiple messages before getting a call back. I explained my issue to Ricardo, he gave the cost upfront to troubleshoot the issue and said he can come & address the problem the next morning! I was so happy considering how hot it was and it being the holiday. The next morning he came prompt and immediately got to... read full review
February 2024
Excellent service with Ricardo. Very communicative, friendly, and on time. Knows what he’s doing and explained every step of the way. Helped fix my heater up and functioning again in no time. Would recommend!
October 2023
Woke up with no cold air blowing. I googled local AC companies online and messaged about 6. Casita Air responded within minutes and was at my home within 1 hour. The other 6 companies I reached out to never responded. The gentleman who came was very polite and professional. He explained everything as he was doing it. It turned out our capacitor was bad. He measured the voltage and showed me that it was bad. After he replaced the capacitor with a new one, he once again showed me the voltage and showed me that it was working. I was very impressed with the overall service. I never felt rushed and he answered all my questions. Definitely recommend to all.
Of course my AC stopped blowing cold on one of the hottest days of the year! Thankfully I found a referral for this company from a neighbor. I gave them call and Ricardo answered right away on a holiday nonetheless! That in itself is rare. It seems I can never get a business to answer the phone during business hours and often have to leave multiple messages before getting a call back.
I explained my issue to Ricardo, he gave the cost upfront to troubleshoot the issue and said he can come & address the problem the next morning! I was so happy considering how hot it was and it being the holiday.
The next morning he came prompt and immediately got to... read full review
Excellent service with Ricardo. Very communicative, friendly, and on time. Knows what he’s doing and explained every step of the way. Helped fix my heater up and functioning again in no time. Would recommend!
Woke up with no cold air blowing. I googled local AC companies online and messaged about 6. Casita Air responded within minutes and was at my home within 1 hour. The other 6 companies I reached out to never responded. The gentleman who came was very polite and professional. He explained everything as he was doing it. It turned out our capacitor was bad. He measured the voltage and showed me that it was bad. After he replaced the capacitor with a new one, he once again showed me the voltage and showed me that it was working. I was very impressed with the overall service. I never felt rushed and he answered all my questions. Definitely recommend to all.