Orthopedics: Mills-Peninsula Medical Center

Feb 2024

I had recently lost medical coverage temporarily. I wanted fresh Covid and flu boosters and PAMF had a "low cost clinic". Made my appointment. (Super easy. But also super vague. I couldn't find costs specified anywhere ). I went in and immediately said. "How much are the flu and Covid boosters ?" No one. NO ONE ! Could tell me. I shoulda left right then. Someone said. "Should be less than $100". I said. "Ok. I don't have insurance I'd like to pay now." "Oh it doesn't work that way. We bill you." Again. I shoulda left. No other industry can't quote a price up front. Or collect payment at time of service. Anyways I just paid a $376 bill for literally 1 minute of asking the price and being told "No. we like to surprise our patients !" And 28 seconds of "poke squirt. Poke squirt ". $376 ?!! For two community health related vaccines ? At a "low cost clinic " I'm furious. I checked online. It should be no more than $100 I got duped for trusting these people. Don't fall for it. Beware !!

Sep 2023

Absolutely the worst doctors office experience. Condescending, lazy, rude, and immature staff. Complete disregard for patients care. A follow up with the manager was not any better. They dropped the ball and did not resolve my issue in a timely manner. I was told a number of 'mis truth' and contradicted information. I tried following up with patient relations and feedback, but no response.

Sep 2022

I had a prescription that didn't have refills, and the dr office called said they can't refill it until I see the Dr. I have been taking the medication for over 15 years, it's a nightly sleep aid. Reason they want me to come in, for the Dr to make money. I was assign to this Dr two years ago, because my previous Dr retired. The Dr is from another country, and when have visited in the past, I cannot understand her. I ask if I can change to a different dr and they said other dr have too many patients. If I went in, 30 dollars fir a co-payment, then I have to pay 10 percent of the bill. Cost a lot less if I just got a new prescription. I would not recommend PAMF to someone looking for a doctor.