Kaiser Permanente Medical Center: Baik Howard Kyun MD

This review is for Johanna Cevallos in the Kaiser Baldwin Park lab. Johanna is very experienced and has excellent phlebotomy skills. She is customer service oriented and does not hurt her patients. Johanna is friendly and kind and a true gem to Kaiser Permanente Baldwin Park.

Was in the ER room for some time now and when we finally get a bed no doctor was to be found. The whole time we were in the ER room the nurse was taking care of us. He kept asking have we seen the doctor or talk to him yet and we said no. We even got our exit paperwork and yet the doctor never came to us to explain what happen or what was wrong. I had to read it from the discharge papers what was wrong with my baby and so mad the he just put dehydration wtf kind of place they running were I get charged $250 and more later on and yet never seen a doctor? Boooooo to you Kaiser! Time to see someone else that not a doctor

Was in the ER for 7 hours before being see. Some were waiting even longer! People were crying, vomiting, balled up on the floor in pain. I understand that patients are seen by priority, but Kaiser has been in this business for years! They have to find a better way to attend to ER patients. The check in nurse would place patients names under a rubber band wrapped around the printer. As patients came in, she'd shuffle the pieces of paper to move people through the line to be seen. What an archaic process for an emergency room.