This review is for Johanna Cevallos in the Kaiser Baldwin Park lab. Johanna is very experienced and has excellent phlebotomy skills. She is customer service oriented and does not hurt her patients. Johanna is friendly and kind and a true gem to Kaiser Permanente Baldwin Park.
Joey H.
Oct 2024
Was in the ER room for some time now and when we finally get a bed no doctor was to be found. The whole time we were in the ER room the nurse was taking care of us. He kept asking have we seen the doctor or talk to him yet and we said no. We even got our exit paperwork and yet the doctor never came to us to explain what happen or what was wrong. I had to read it from the discharge papers what was wrong with my baby and so mad the he just put dehydration wtf kind of place they running were I get charged $250 and more later on and yet never seen a doctor? Boooooo to you Kaiser! Time to see someone else that not a doctor
Kymberly M.
Sep 2024
Was in the ER for 7 hours before being see. Some were waiting even longer! People were crying, vomiting, balled up on the floor in pain. I understand that patients are seen by priority, but Kaiser has been in this business for years! They have to find a better way to attend to ER patients. The check in nurse would place patients names under a rubber band wrapped around the printer. As patients came in, she'd shuffle the pieces of paper to move people through the line to be seen. What an archaic process for an emergency room.
Melinda D.
Sep 2024
Have a appointment but now that I'm here the appointment doesn't matter. Cause AFTER checking in. It's a 45 minute wait. What is the point of a APPOINTMENT? STUPID SYSTEM I MUST SAY. HURRY UP AND WAIT
Kari S.
Sep 2024
Hell on earth. If you value your elderly loved ones, avoid this garbage place like the plague. My father was taken here via ambulance after he broke his hip (unknown at the time). He was made to wait in an ambulance for eight hours. We finally made it in, where a truly horrendous experience in the ER followed. The ER doctor was an arrogant you-know-what who misdiagnosed a broken hip in an 81-year old man as a stroke. He lifted and dropped my father's leg after examining an x-ray that covered only my father's knee. He dismissed and spoke over me as I tried to advocate for my father. As I sat in the dark in my father's room, I heard orderlies who did not see that I was there disparage patients who were at their weakest and most vulnerable, my father included. My father was then admitted to the hospital, where the broken hip was diagnosed after two days. Right before he was due to be released, and after repeated questions from our family, they completed another X-ray and found the broken hip. While he was there, he contracted C-diff, and doctors really pushed the idea of palliative care vs. active treatment. I asked about a growth on his ear and was told it was a minor scab. A real hospital, Keck, told us later it was skin cancer! I wish I had taken the time to pursue negligence charges, but be aware that they prey on elderly patients and their suffering families. Avoid if you value your loved ones' lives.
Ramon C.
Sep 2024
Vanessa M Garcia from urgent care went above and beyond to help out my daughter when she needed help. She walked us to pediatric and to x-rays without hesitation. She insisted on helping out and providing world class service. Thank you Vanessa
Tuan N.
Sep 2024
thank you! all midwives , nurses and assistances, doctors obgyn and staff! special thanks to: staff at module 1-2-3. labs workers. the dream team ya li tan erin amy yasmin adrian araceli kristine francis dr. raman and everyone i may have missed our labor deliver tour guide was amazing too! samantha kaiser baldwin park is the best in the world! the delivery, obgyn, postpartum team were top notch! outstanding team from beginning to the and. each and every person that we encountered and all the nurses, midwives and assistances and staff were superb! a+++++++++++. we had the most amazing experience delivering our baby girl. also the food at kaiser baldwin park deserves a michelin star! the gourmet breakfast, lunch, dinner and hospitality is of a 5 star luxury hotel. they baked in house cookies ! chocolate chip and lemon macadamia cookies, wow! we love love love you! and love kaiser. thank you with all out hearts. baby camille thanks you so much. your professionalism, commitment, hard work, patiences, care, understanding high quality customer service and patience and amazing facility is world class. please take care of these amazing individuals. pay them more or give them bonuses. also kaiser upper management call the i.t guy to fix and update the computers!!! make our delivery teams lives easier please!!! they work so hard!!! tuan+thuy+camille
Sayed A.
Sep 2024
It is a great facility, thanks to doctors and all medical staff for their handling of my case, however, using one of the restrooms in the ER section, I was surprised finding the toilet paper so close and exposed to the toilet bowl. I believe it is a serious health hazard. There is always a chance that the toilet paper gets contaminated and cause transfer of diseases.
Destiny D R.
Aug 2024
Terrible service. If you are concerned with what you have and what's happening to you, they won't help you unless you going to die. I have been at the ER since 12am and it is currently 6:48am. Also please note if you really aren't in need of a huge emergency but you are concerned, please save your money they just checked me with my blood pressure and told me it's nothing major and check out was 50 dollars. It doesn't matter who comes first it's whoever needs more of the help. Since mine was the "least" important i literally came last and one think I noticed is that there was no one in the ER but me and they kept calling names that were never there for 30 minutes to an hour. They ignored my concern and told me because mine isn't important you'll have to wait longer. If I knew this longer I would I never come here and do this. It'll be better if there was a sign describing how it works. I am still shocked how fast they put me in Less that 5 minutes and I came out with nothing. Please if you are not close to a major problem don't waste your time and money here.
Mike Q.
Aug 2024
8/19/24 Dad got to ER at 5:30pm for stomach issues Currently 2:54am (9 hrs and 24mins and counting) literally almost 10 hrs at the ER and only a blood test has been taken. Nurse says everyday the wait is 8-12 hrs with a clearing house time of 4am. Don't come to the er unless you really must you might die waiting for the doctor.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Lynette P.
This review is for Johanna Cevallos in the Kaiser Baldwin Park lab. Johanna is very experienced and has excellent phlebotomy skills. She is customer service oriented and does not hurt her patients. Johanna is friendly and kind and a true gem to Kaiser Permanente Baldwin Park.
Joey H.
Was in the ER room for some time now and when we finally get a bed no doctor was to be found. The whole time we were in the ER room the nurse was taking care of us. He kept asking have we seen the doctor or talk to him yet and we said no. We even got our exit paperwork and yet the doctor never came to us to explain what happen or what was wrong. I had to read it from the discharge papers what was wrong with my baby and so mad the he just put dehydration wtf kind of place they running were I get charged $250 and more later on and yet never seen a doctor? Boooooo to you Kaiser! Time to see someone else that not a doctor
Kymberly M.
Was in the ER for 7 hours before being see. Some were waiting even longer! People were crying, vomiting, balled up on the floor in pain. I understand that patients are seen by priority, but Kaiser has been in this business for years! They have to find a better way to attend to ER patients. The check in nurse would place patients names under a rubber band wrapped around the printer. As patients came in, she'd shuffle the pieces of paper to move people through the line to be seen. What an archaic process for an emergency room.
Melinda D.
Have a appointment but now that I'm here the appointment doesn't matter. Cause AFTER checking in. It's a 45 minute wait. What is the point of a APPOINTMENT? STUPID SYSTEM I MUST SAY. HURRY UP AND WAIT
Kari S.
Hell on earth. If you value your elderly loved ones, avoid this garbage place like the plague. My father was taken here via ambulance after he broke his hip (unknown at the time). He was made to wait in an ambulance for eight hours. We finally made it in, where a truly horrendous experience in the ER followed. The ER doctor was an arrogant you-know-what who misdiagnosed a broken hip in an 81-year old man as a stroke. He lifted and dropped my father's leg after examining an x-ray that covered only my father's knee. He dismissed and spoke over me as I tried to advocate for my father. As I sat in the dark in my father's room, I heard orderlies who did not see that I was there disparage patients who were at their weakest and most vulnerable, my father included. My father was then admitted to the hospital, where the broken hip was diagnosed after two days. Right before he was due to be released, and after repeated questions from our family, they completed another X-ray and found the broken hip. While he was there, he contracted C-diff, and doctors really pushed the idea of palliative care vs. active treatment. I asked about a growth on his ear and was told it was a minor scab. A real hospital, Keck, told us later it was skin cancer! I wish I had taken the time to pursue negligence charges, but be aware that they prey on elderly patients and their suffering families. Avoid if you value your loved ones' lives.
Ramon C.
Vanessa M Garcia from urgent care went above and beyond to help out my daughter when she needed help. She walked us to pediatric and to x-rays without hesitation. She insisted on helping out and providing world class service. Thank you Vanessa
Tuan N.
thank you! all midwives , nurses and assistances, doctors obgyn and staff! special thanks to: staff at module 1-2-3. labs workers. the dream team ya li tan erin amy yasmin adrian araceli kristine francis dr. raman and everyone i may have missed our labor deliver tour guide was amazing too! samantha kaiser baldwin park is the best in the world! the delivery, obgyn, postpartum team were top notch! outstanding team from beginning to the and. each and every person that we encountered and all the nurses, midwives and assistances and staff were superb! a+++++++++++. we had the most amazing experience delivering our baby girl. also the food at kaiser baldwin park deserves a michelin star! the gourmet breakfast, lunch, dinner and hospitality is of a 5 star luxury hotel. they baked in house cookies ! chocolate chip and lemon macadamia cookies, wow! we love love love you! and love kaiser. thank you with all out hearts. baby camille thanks you so much. your professionalism, commitment, hard work, patiences, care, understanding high quality customer service and patience and amazing facility is world class. please take care of these amazing individuals. pay them more or give them bonuses. also kaiser upper management call the i.t guy to fix and update the computers!!! make our delivery teams lives easier please!!! they work so hard!!! tuan+thuy+camille
Sayed A.
It is a great facility, thanks to doctors and all medical staff for their handling of my case, however, using one of the restrooms in the ER section, I was surprised finding the toilet paper so close and exposed to the toilet bowl. I believe it is a serious health hazard. There is always a chance that the toilet paper gets contaminated and cause transfer of diseases.
Destiny D R.
Terrible service. If you are concerned with what you have and what's happening to you, they won't help you unless you going to die. I have been at the ER since 12am and it is currently 6:48am. Also please note if you really aren't in need of a huge emergency but you are concerned, please save your money they just checked me with my blood pressure and told me it's nothing major and check out was 50 dollars. It doesn't matter who comes first it's whoever needs more of the help. Since mine was the "least" important i literally came last and one think I noticed is that there was no one in the ER but me and they kept calling names that were never there for 30 minutes to an hour. They ignored my concern and told me because mine isn't important you'll have to wait longer. If I knew this longer I would I never come here and do this. It'll be better if there was a sign describing how it works. I am still shocked how fast they put me in Less that 5 minutes and I came out with nothing. Please if you are not close to a major problem don't waste your time and money here.
Mike Q.
8/19/24 Dad got to ER at 5:30pm for stomach issues Currently 2:54am (9 hrs and 24mins and counting) literally almost 10 hrs at the ER and only a blood test has been taken. Nurse says everyday the wait is 8-12 hrs with a clearing house time of 4am. Don't come to the er unless you really must you might die waiting for the doctor.