Kaiser Permanente-Dermatology: Chou Debby S MD

The people who work in the labs are meant and the order they follow to see the patients doesn't make any sense. They made us wake over 30 min to take a blood test because we had to do the urine too but people who had to do just the blood work on screen said 30+ min when they were finishing if checking in were called. I asked about it the answer was they were base on the severity of the patient meaning if you are fine you have wait. When I saw some staff that could be taking care of patient in their phones. Like come on I know we all check our phones at work but that's the quality from this famous hospital.

I was recently seen at Kaiser Permanente in Baldwin Park in the nuclear medicine department. Van Ngo was knowledgeable, patient and explained the procedure clearly. Mr. Ngo was kind and pleasant making the procedure less stressful.

We waited in ER for 4 hours my daughter was feeling stabbing pains for 4hours, every time I went to window they said she's next and called in other families. They didn't call in order of urgency or in order of arrival, when they weren't rooming people they were just laughing and joking behind the glass window, smh. Don't bring family here if you care about them, because Kaiser in Baldwin Park doesn't care if your children suffer