About Hand & Stone Massage and Facial Spa
The Hand and Stone Massage and Facial Spa in Alameda, CA, offers a serene environment for relaxation and pampering. The spa prides itself on making massage and facial services accessible with memberships, affordable rates, and special deals. Clients can also enhance their experience with various upgrades and take advantage of hair removal services. The spa is open seven days a week with extended hours to accommodate different schedules. Customers consistently praise the friendly and helpful staff, as well as the expertise of the massage therapists and estheticians. Therapists are described as knowledgeable, attentive to individual needs, and skilled in addressing specific concerns. Clients report feeling very relaxed and seeing positive results in their skin health after treatments. However, some concerns are noted about the membership fee, which is $200 and added on top of service costs, often making treatments more expensive than expected. The spa's prices have recently increased to $99.95, but many still find the services worth it. Some clients mention that massages can be oily, with body oil left on the skin afterward, and additional costs for hot towels and aromatherapy. The facial treatments are generally well received, with clients noting the estheticians are gentle, thorough, and very informed. Customers have praised the great pricing and options available, as well as the clean and inviting atmosphere. The front desk staff is described as attentive, welcoming, and informative.
Jamelle is an awesome esthetician. I received the microdermabrasion and she removed a lot of the dirt and congested pores in my face. She suggested the luminfusion can’t wait to see her again!
Love this place, and especially Kendall!! Her facials are amazing. She really listens to your concerns and analyzes your skin to make the right recommendations, and then does a wonderful job creating a relaxing environment. My skin always feels great and looks super glowy afterwards. Highly, highly recommend.
I've been a member for several years now and primarily come for massage, although every once in a while I do get a facial. I have been consistently asking for the same massage therapist (Tessa) for the past year or two as I she has provided the best massage based on my experience with other therapists there. Unfortunately, it has been harder to get an appointment with her as I can only come on weekends.
A couple of weeks ago, I was there for a massage and had a new therapist. I believe her name was Aki. She was awesome - very systematic in her approach. I felt both stretched and relaxed at the same time (if that's even possible). She checked in several times...read full review