ELICARE MEDICAL INC: Royal City Medical Clinic

Name: ELICARE MEDICAL INC: Royal City Medical Clinic
Address: 610 6th St 228 B, New Westminster, British Columbia, V3L 3C2, Canada
Telephone: (604) 545-0420
Rating: 1.5

1.5 71 reviews

Walk-in Clinics, Chiropractors, Acupuncture Clinic

610 6th St 228 B, New Westminster, BC V3L 3C2

(604) 545-0420

Overall rating

1.5

out of 5

71 reviews

5 star 13%

4 star 0%

3 star 0%

2 star 3%

1 star 84%

About ELICARE MEDICAL INC: Royal City Medical Clinic

Elicare: Royal City Medical Clinic is a healthcare facility that offers a range of services, including acupuncture, counselling, and extended healthcare direct billing. However, due to the current shortage of physicians in British Columbia and COVID-19 restrictions, the clinic operates by appointment only, with no face-to-face doctor available at the moment.

Patients have expressed mixed experiences with the clinic. Some have had positive encounters, particularly with Dr. David Sung, who is described as exceptional in answering questions, making suggestions, and being patient and attentive. The clinic's location at the Royal City Mall is also noted as convenient, with ample parking.

On the other hand, some patients have faced challenges in accessing the clinic, with limited appointment slots available due to the shortage of walk-in physicians. However, the clinic's staff have been praised for their helpfulness in guiding patients to alternative resources when the clinic could not accommodate them.

Overall, Elicare: Royal City Medical Clinic appears to be navigating the current healthcare challenges in British Columbia, offering a range of services and striving to provide quality care to its patients, despite the limitations imposed by the pandemic and physician shortages.

Reviews

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Sep 2026

1.0

The staff were extremely rude and showed no little consideration for pregnant patients. They also mishandled my appointment.The only positive experience I had was with the doctor who cared for me. She was very kind, attentive, and genuinely caring. After I was told that she resigned, I was assured that someone else would take over my care, but I never received a call.When I needed to cancel an appointment that had only been booked the day before, I was told I would be charged a cancellation fee. I did not agree to the fee, and they then told me that I could no longer book with them.

This is extremely disappointing and unacceptable service.

Jun 2026

1.0

I had a very disappointing experience at Eli Care Walk-In Clinic.
I needed to book an appointment for a medical exam that was not covered by MSP, meaning I would be paying for it myself. When I went there 2 days ago to book, I explained that I finish work at 4:00 PM. However, I was told that the latest appointment available with the doctor was 3:00 PM.
To make the appointment, I had to ask for permission to leave work early and left at 2:30 PM so I could arrive on time. I checked in at 3:00 PM and was taken to an examination room, but then I was left waiting. After waiting until 3:40 PM, I was informed that the doctor was still seeing another patient.
At that point, I… read full review

Apr 2026

1.0

Had an appointment at 3:40 and waited an hour and a half for them and if I didn’t went up and talked to the receptionist I feel like they would have made me wait longer, and it took another 10-15 mins for the doctor to came. Doctor was nice but I don’t know if it’s worth waiting this long.

All 73 reviews