Reviews for JCPenney Salon

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  • October 2024

    Ms. Shanta has been a lifesaver!! I’ve been going to her for two months now and I feel so good about my hair. She is very kind and amazing at her job, and I have been so happy with my hair after each and every appointment.

    Requested style: Presses & Relaxers

    Stylist: Shanta

  • August 2024

    Shanta was very friendly and informative. She listened to my request. She cut my hair with care rather than rushing through it. I could not be happier with the results. You will not be disappointed.

  • April 2022

    Initially, I had a bad experience. I had called to ask if they accept walk-ins and I was told to come in at 3pm, which I did. When I got to the front desk, a women named Crystal was there and she was very rude! She immediately told me it was on an appointment basis and proceeded to be rude when I tried to explain that I called. There was another young lady at the front desk and she was so helpful. Despite being told to go in at 3pm, I was not seen. I had to make an appointment for the following weekend, which is fine. That's why I had called in the first place. During my second visit, the experience was much better. The lady that cut my daughter's hair was awesome!... read full review

  • JCPenney Salon

    5050 E Ray Rd, Phoenix

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