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New Horizons Women's Care - Ahwatukee Office 4545, 4545 E Chandler Blvd Suite 208, Phoenix
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I called New Horizons to be proactive in finding care because my insurance changed, I’m 33 weeks pregnant, and my current OBGYN office told me they don’t believe they take my new insurance and would have to get back to me. When I called New Horizons, they confidently said they do take the new insurance I have (CHAMPVA) and even told me about their sister clinic as another option, if needed. I can’t remember the name of the woman I spoke to initially when I told her about my situation, but she was understanding and answered all my questions. I called on a Tuesday and she squeezed me in for an appointment the upcoming Monday.
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Dr. Ragaini took the time to explain everything thoroughly and answer all my questions. She is a truly kind and caring doctor who also took the time to look into the best options for my care. Very glad I came here.
The phlebotomist Rekha was super kind and super patient. I have horrible anxiety and get really timid and scared in most medical offices due to having seizures in my past from bad experiences. Dr Ragaini was also very kind and understanding during my exams. Another assistant came and held my other hand so I didn't flinch and hurt myself on accident, she was also very kind. I was super scared and crying and they handled it perfectly and I couldn't be more thankful and apologetic for my behavior haha. First experience at a gynecologist and it went pretty well.