Audi Arrowhead Service Center

Jan 2024

Came to Arrowhead Audi from Las Vegas because they always take care of me. Had my car serviced and something fixed that was under warranty. They’re very nice and really take their time to look over the vehicle. Thanks guys!!

Jun 2023

Let me first preface my review (it's a bit long). Audi Arrowhead (formerly Audi Peoria), is the closest Audi dealer to my home, but not the location where I bought my vehicle, which was Audi North Scottsdale (ANS). Having taken my 2018 Audi to both dealerships in the past, I had already found that I preferred ANS, but a 35 minute drive versus a 5 minute drive is not a hard choice to make when getting a "simple" oil change.Last week when I attempted to call to make an appointment at the Arrowhead dealership, I had a question before booking and asked for someone to call me back. After a couple of days, and a couple of times calling, I gave in and drove down to the dealership...read full review

Feb 2023

Service quality has declined. Feels like their service department is constantly overbooked. I was suppose to get my rear shock absorber replaced last year, and was told there was a delay in receiving the parts. Totally understandable, but updates just stopped coming and I never heard anymore from them after a month. Went in today at 10am for a scheduled oil change and had specifically shared I would wait there and work from the dealership. They couldn’t fit me in unless I could leave my car until EOD and had incorrectly noted me in the system as a drop off… which apparently means you’re last in line. I’ll be taking my vehicle elsewhere moving forward.Services: Vehicle...read full review