Geek Squad

Oct 2021

They do not want to repair/replace your iPad screen, they want to sell you a new iPad. Whoever is/was working at ~1:00 PM today 9 January 2021 needs to go back to customer service school!! Zero stars. Forced to give one star post my comments. Not surprised!

Oct 2021

Went there to get my phone screen repaired. Got it repaired but started to notice my screen was pulling away from the main part of the phone. I went back so they can fix what they did not do properly and told me I had to pay almost $400 to fix what they did!!!! Go to a different geek squad if you can!!! Because these people don’t care.

Oct 2019

Your customer service is horrible. I set up an appointment to have a tv mounted and when they showed up to install they had the wrong mount size. Was told they were about to get off and could not do anything to install at that time. My appt was set out 2 weeks later which meant I would have to leave work yet again to have it installed. Was told by the installer that the manager would send me a 150.00 gift card for the inconvenience of me having to leave worktwice for this. Well a whole month went by and stilno gift card. Called numerous of times only to betransferred to 4 different representatives every timeand be on hold for hours at a time. If you are not going to...read full review