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Reviews for Standifer Animal Clinic: Douglass Banks DVM
Add your commentStandifer Animal Clinic: Douglass Banks DVM
2810 19th Pl S, Homewood
Directions Call Website Suggest an Edit2810 19th Pl S, Homewood
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I have been going to Standifer's for decades and will never go back. There is one vet tech, Mark, who is amazing. Sadly, he works at a dumpster fire. They are expensive, staff turnover is high, and the level of care has dropped precipitously since Dr. Standifer stepped away from the business. Medications have been forgotten multiple times. After two biopsies there were no post-procedure instructions. Overall, sloppy work from individuals phoning it in under a past owner's good reputation. Overpriced dumpster fire. Even the grooming was lackluster. But the final straw was paying thousands of dollars for diagnostic tests and biopsies and receiving zero empathy... read full review
My 15 week old puppy developed a decreased appetite and had a few episodes of vomiting over night. I called the clinic as soon as they opened and they got me in that morning with Dr. Beth Cobb. My dog vomited all over my car on the drive there, the staff was so kind, got me cleaning supplies and held my dog while I quickly cleaned out my car. They got us back right away and did multiple tests. The tech, Summer, was so good with my puppy and very knowledgeable. Dr. Cobb was absolutely amazing, thorough and made me feel like family! I wish I could give more than 5 stars because the Standifer Animal Clinic is the best!
Our foster puppy had an urgent issue requiring same-day evaluation. We called Standifer's as new customers at noon on a Friday and we were offered an appointment at 2:30. Our puppy had a full physical exam, two procedures (ultrasound and cystocentesis), a diagnosis, and all medications in hand within 2 hours. Dr. Stephen LaRocca was very welcoming, friendly, thorough, honest, and compassionate. He took more than enough time to explain his thought process and plan of care. His very patient vet tech went above and beyond to show my husband and I how to administer our puppy's medications correctly, making sure we felt comfortable with the process, and she answered... read full review