Obgyn near West Allis

“Wonderful experience!! Everyone was friendly, patient, informative, and answered questions when I had any. Very quick visit as well!“

“Wonderful support and love shines through in their work; they truly care about women and their baby. Love supporting such a wonderful place- the staff are angels on earth!“

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“All the negative feed back. Yes I waited 2.5 hours but it was because I walked in.& I did get seen.Maby if u come 15 min before they open & be the first patient your experience will b better, I mean Its not rocket science.“

“Due to COVID, you aren't currently allowed to bring guests with you to appointments so I had mine waiting in the car. I got checked in and the receptionist let me know they were running a bit behind and I would have an additional 20-30 minute wait. That was fine and I appreciated knowing ahead of time. I was able to have my guest leave and go do things in the meantime while I waited. For my appointment I had Mel (clinic manager) as my main contact. He went through my concerns and general health questions first and we chatted about mutual interest. He's super caring and outgoing and made me feel very comfortable and safe. I had at one point mentioned I faint easily with blood and he remembered that for later on. When the nurse practitioner came in, she was a little rushed because she was the only one there for the lunch hour and still running a little behind, but she took good care of me, explained several different issues and fixes, and also was helpful with current events. She noted there's a 300% increase in syphilis in our area and asked if I wanted to be checked for that just in case. That test is a blood draw, so her and Mel both came in for it. He held my hand and chatted me up to keep me distracted and she quickly got my blood on the first try. Afterwards Mel gave me a Kool Aid and waited until I was okay to stand. I also needed care, so they gave me the medication before I even left and a call with results in 7-10 days. I've noticed some older reviews that are more negative, but this clinic has totally turned a corner and I think Mel has done a great job making it a wonderful location for care!“

“I have been coming here (silver spring) for three years and while the doctors in Aurora generally seem to get shuffled to other locations or providers, I have no complaints about this location, never a huge crowd and called on time. Initial visits with MDs can take a while as all their current patients have priority. But once you get past that first visit things get scheduled quickly. Everyone has always been polite and professional and the lab people always get me on a first stick and I'm a tough customer. Now the lab on Good Hope almost always full and behind schedule. This one is timely and not crowded.4-17-24 Update. Still pretty good experience here, still dont know why there are so many negatives. Dr. Heyden has been great and front desk staff and lab are respectful and efficient. Dr. Heyden is retiring later this year and promises TWO new doctors. We wil see! Its always been short staffed and a bit of a revolving door here, but that is Aurora in general IMHO.“

“I go to this Aurora for Urgent Care, and to see my primary care doctor. Always a good experience, very nice knowledgeable medical staff. Nicest people working there throughout the clinic ?“